Carhartt

Reviews

• JP

  Jesco Payne

  Mar 31, 2026
  5.0
  Simon helped me while I was at the store and went above and beyond for me. Not sure I've ever had such great customer service. Thanks for the help, Simon. You rule!
• TD

  Tim Doherty

  Mar 27, 2026
  5.0
  I visit Astoria a few time a year and always try to stop in here to buy something. Staff has always been very helpful but today Dani went above and beyond! I can’t say enough good things! Good to see that people still have integrity and genuinely care again. Will come back for life! Thank you Dani!
• TL

  T Lee

  Mar 21, 2026
  3.0
  I have mixed emotions regarding my shopping experience at the Cascade Station store. Yeli helped me place an order online for a duffle bag for my husband. I picked it up at the store today. I wanted to look at the bag so I could decide whether to keep it or not. She ripped open the clear plastic bag without realizing I wanted it intact since it was a gift. She had another employee find a new plastic bag from another bag from the back. I appreciated that, but the looks her and the male employee exchanged made me feel as if my request was ridiculous. I was uncertain whether the bag overall would be too big for my husband, so she showed me one on the floor that was stuffed and asked another male employee to hold it so I can see how it looks. That was really helpful. I asked if they stocked any smaller sizes of duffle bags in store to compare and was told they did not. She looked up duffles on the laptop for me to browse, then said she had other customers to help. I thought that was rude. I am a customer and needed help, yet was left to fend for myself. I proceeded to read the descriptions and found another bag I was interested in. I took pictures with my phone of both descriptions so I could compare them. The male employee (from earlier) came over and asked if I needed help. I told him I was trying to compare the 2 bags; the one I purchased that was 1200 denier and the other one online that is 600 denier. We discussed the differences in fabric and I asked if they had any examples on the floor so I can see and feel to compare the different weights. He showed me some bags on the floor that were made with 600 denier. I also told him I was trying to find a dopp bag like one I saw online and showed him a picture. I was trying to compare the size of the Carhartt toiletry bag with the one online. Yeli came back over and abruptly tells him he's supposed to be on break and that he's late for his break. He told her he came in 4 minutes late and said I'm still good. She again told him he needed to go on break. I was embarrassed for him. I sensed she was annoyed he was talking to me for so long and I explained that he was showing me the different fabrics. I ended up purchasing the toiletry bag. I will measure it at home and compare it with the bag that was online on my own time. Anyway, I appreciated her help over the phone and at the beginning of my in store visit, but in the end I did not feel like a valued customer.
• CM

  Chuck Mayzak

  Mar 11, 2026
  5.0
  Walked in for some median weight loose fit mixed material pocket tees and was met by Ricardo who took me to the exact spot I needed, bought 4 shirts! Great customer service with a great product! Thanks!
• VV

  VentureBot

  Mar 3, 2026
  5.0
  Oi vay, I love me some cotton canvas. Great place, cool,nice and helpful employees. Good all around 👍

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