Setting the standard for classic American style, Pendleton is a lifestyle brand recognized worldwide as a symbol of American heritage, authenticity and craftsmanship. With six generations of family ownership, since 1863, the company celebrates 155 years of weaving fabric in the Pacific Northwest in 2018. Known for fabric innovation, Pendleton owns and operates two of America’s remaining woolen mills, constantly updating them with state-of-the-art looms and eco-friendly technology. Inspired by its heritage, the company designs and produces apparel for men and women, blankets and accessories, home décor and gifts. Pendleton is available through select retailers in the U.S., Canada, Europe, Japan, Korea and Australia as well as Pendleton stores, company catalogs and direct-to-consumer channels
Customers appreciate the high quality of wool products, particularly blankets, but express disappointment over many items being made overseas.
Staff Service
The staff is frequently described as friendly, helpful, and knowledgeable, enhancing the shopping experience.
Pricing Concerns
Many reviews mention that prices are high, with some customers feeling that the value does not match the cost, especially for items not made in the USA.
Tour Experience
The factory tour is well-received, with visitors finding it informative and enjoyable, although some express disappointment when tours are unavailable.
Store Atmosphere
The store is noted for being clean, organized, and well-stocked, contributing to a positive shopping environment.
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Sarah Stouffer
Dec 31, 2025
5.0
Cute little store. Everyone was super nice and willing to help
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Alan Grant
Dec 14, 2025
5.0
Fabulous. And there were many things on sale for year end.
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Lisa Stewart
Nov 3, 2025
5.0
What a wonderful store! I sadly was not able to get onto one of the tours but the store itself has a small sel directed gallery area with a ton of information. You are also able to see into the mill area and watch the blankets being made, it is so cool! The back of the store has an area where they sell “seconds” at a wonderful price. I bought a fabulous blanket that I am absolutely thrilled with! The staff we all very knowledgeable and kind, it was an awesome experience!!
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George “Dan” Gagaris
Oct 19, 2025
5.0
Many nice things and loved the museum.
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Inna Martire
Oct 15, 2025
5.0
Old building, but great merchandise. Had some sales we took advantage of.