First time shopper at the store and I got to say it was a great experience! Everybody was very welcoming as I came into the store and helpful with specials, sales, sizing, and getting a fitting room quickly. Store was clean and organized. Will be back again!
CM
C McFadden
Oct 18, 2025
5.0
Horrid customer service, male employee was condescending and incredibly rude.
PE
Pdro Espinoza
Oct 16, 2025
1.0
I can’t believe how unprofessional and downright rude the staff is. It’s shocking that a store would keep employees like this.
My experience was simply about an exchange, but if you check the reviews, you’ll notice every single bad one says the same thing — and for good reason.
It’s unbelievable that management hasn’t done anything about the people working here. Something needs to change immediately.
IQ
Isabel Quiroga
Oct 16, 2025
1.0
I went to this store to exchange a jacket I recently bought. I had both the tag and the receipt with me, but they refused to make the exchange just because the tag wasn’t attached to the garment. I find that very unreasonable, since I had all the proof of purchase and the item was in perfect condition. On top of that, the person who assisted me had a very unsatisfactory and unhelpful attitude.
This is the first time something like this has happened to me in a store, and honestly, it was a very disappointing experience. I’m not satisfied with the service or the way I was treated.
This information is certified by American Eagle and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: