Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Happy Valley, OR location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,523 reviews
5 stars
744
4 stars
402
3 stars
210
2 stars
69
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for their helpfulness, while others were reported as rude or unresponsive.
Store Condition
The store is generally clean but has issues with maintenance, such as broken escalators and dirty bathrooms.
Product Selection
Customers appreciated the variety of products and competitive prices, but some noted a lack of inventory and specific items.
Checkout Experience
Long wait times at checkout due to insufficient cashiers were frequently mentioned, leading to frustration among customers.
Overall Experience
While some customers enjoyed their shopping experience, many expressed disappointment with the decline in service and store conditions compared to previous visits.
- MBMike BrownNov 15, 20254.0Great service. Couldn't find what we were looking for on the floor so the clerk at checkout ordered it online for us. Employees were very friendly and made you feel important
- FMFabianna MuscalitaOct 29, 20255.0Marina in Jewelry was absolutely amazing. She helped me to find the perfect ring at an incredible price. She was also so kind and assisted me in trying as many rings as I wanted and answered all my questions with patience and understanding. Go see Marina in the Jewelry section! 😊🫶🏼
- COCally OpoienOct 20, 20251.0Not a fan the employees are super rude here consistently.
- CWCuiying WangOct 13, 20255.0服装很全、物美价廉、员工很耐心周到、我会常去。
- REreal ernieOct 4, 20254.0Great store.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Happy Valley offer?
JCPenney offers a variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney at Clackamas Town Center?
JCPenney is open Monday to Thursday from 11 AM to 8 PM, Friday from 10 AM to 8 PM, Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 7 PM.
Does the JCPenney location in Happy Valley offer curbside pickup?
Yes, this JCPenney location offers curbside pickup in addition to in-store shopping and free shipping options.
What payment options are accepted at JCPenney in Happy Valley?
They accept American Express, Check, Discover, MasterCard, and Visa payments.
Is JCPenney in Happy Valley accessible for customers using wheelchairs?
Yes, this location has a wheelchair accessible entrance.
What national and private brands can I find at JCPenney in Happy Valley?
You can find national brands along with private brands such as Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona.
Are there any beauty services available inside JCPenney?
Yes, JCPenney Beauty offers skincare, makeup, and beauty deals, including Sephora inside JCPenney.
What nearby stores complement a visit to JCPenney at Clackamas Town Center?
Nearby stores like Garage, Charming Charlie, and Forever 21 offer additional fashion and accessories options that customers might explore before or after shopping at JCPenney.
Which nearby services can customers access for personal care around JCPenney?
Customers can visit Foxy Nails nail salon, MasterCuts hair salon, and Gentle Dental for dental care near JCPenney.
What dining options are available near JCPenney in Clackamas Town Center?
Nearby dining options include Panera Bread for bakery and cafe fare, Ben & Jerry’s for ice cream, and Braganza Tea for bubble tea and light meals.