Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Happy Valley, OR location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,537 reviews
5 stars
754
4 stars
403
3 stars
211
2 stars
69
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude or unhelpful employees.
Product Selection
Customers appreciate the variety of products available, particularly in clothing and jewelry, but some express disappointment in the limited selection for certain demographics.
Store Condition
The store's cleanliness and maintenance are frequently criticized, especially regarding the state of the bathrooms and fitting rooms.
Checkout Experience
Many customers report long wait times at checkout due to insufficient staff, leading to frustration.
Pricing
Customers generally find prices reasonable, especially during sales, but some feel that certain items are overpriced compared to online alternatives.
- LJLiara JonesDec 27, 20255.0Amazing service in the jewelry department, beautiful selection, great prices and informative staff, I will definitely be back to see Marina!
- CCCindyDec 23, 20251.0Worst service ever kept charging me for new necklace when I needed exchange only over charged 300 Took the pin off gift card with scissors then no pin existed Then grabbed my phone google reviewed jewelry manager starting free clothes for her kid . I feel violated by this crazy person who kept screwing around for 2 hours I don’t dislike JCPenney pennys jewelers I hate it period Awful people rude took money from me .
- RMRusti MccollumDec 20, 20255.0Oh my dude we get great deals for gifts so far this year. Even got a couple nice pieces of jewelry for myself.
- JMJewelz MacNov 30, 20255.0Finally! Husband found a pair if shoes that get liked and actually fit.
- DTDustin TreeceNov 28, 20251.0Closing the dressing rooms on black Friday was an interesting choice. The long line (not the single employees fault) gave me time to reevaluate my purchase and decided I'd rather not drive back to the mall to make an early avoidable return.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Happy Valley offer?
JCPenney offers a variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney at Clackamas Town Center?
JCPenney is open Monday to Thursday from 11 AM to 8 PM, Friday from 10 AM to 8 PM, Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 7 PM.
Does the JCPenney location in Happy Valley offer curbside pickup?
Yes, this JCPenney location offers curbside pickup in addition to in-store shopping and free shipping options.
What payment options are accepted at JCPenney in Happy Valley?
They accept American Express, Check, Discover, MasterCard, and Visa payments.
Is JCPenney in Happy Valley accessible for customers using wheelchairs?
Yes, this location has a wheelchair accessible entrance.
What national and private brands can I find at JCPenney in Happy Valley?
You can find national brands along with private brands such as Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona.
Are there any beauty services available inside JCPenney?
Yes, JCPenney Beauty offers skincare, makeup, and beauty deals, including Sephora inside JCPenney.
What nearby stores complement a visit to JCPenney at Clackamas Town Center?
Nearby stores like Garage, Charming Charlie, and Forever 21 offer additional fashion and accessories options that customers might explore before or after shopping at JCPenney.
Which nearby services can customers access for personal care around JCPenney?
Customers can visit Foxy Nails nail salon, MasterCuts hair salon, and Gentle Dental for dental care near JCPenney.
What dining options are available near JCPenney in Clackamas Town Center?
Nearby dining options include Panera Bread for bakery and cafe fare, Ben & Jerry’s for ice cream, and Braganza Tea for bubble tea and light meals.