Business Details
About
Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.9
470 reviews
5 stars
209
4 stars
123
3 stars
68
2 stars
32
1 star
38
What are people saying?
AI-generated from recent customer reviews
Staff Behavior
Customer experiences with staff were mixed, with some praising helpfulness while others reported rudeness and excessive hovering.
Selection Variety
The store offers a wide selection of shoes, but some customers noted a lack of options in specific sizes and styles.
Pricing Issues
While many customers found prices reasonable, others felt they were too high compared to competitors.
Customer Service
Several reviews highlighted poor customer service experiences, particularly regarding order fulfillment and assistance.
Store Condition
Feedback indicated that the store's organization and cleanliness could be improved, with some describing it as disorganized.
- MHMollie HamiltonDec 17, 20255.0Friendly staff and clean. Higher prices but still worth it.
- SSSuzanneNov 5, 20251.01 star: I visited this DSW location late in the evening when the store was nearly empty. I entered the store with the intent of purchasing a pair of athletic shoes and a pair of Sorel or Ugg boots. When I enter the store, staff were congregated near the registers, but they all acknowledged me and greeted me pleasantly when I walked in. I wasn’t halfway down the first aisle when the excessive hovering began. I don’t mind staff keeping a watchful eye when I shop. I halfway expect it because Im always reading about theft being on the rise in Eugene, but I was followed closely by three employees the entire time I browsed. Excessively. They hovered within a few feet of me, watching my every move—even when I was simply looking at or touching shoes. It felt like I was being treated with suspicion rather than as a customer. Not once did one of them offer their assistance, ask me what I was looking for, or if I was finding my size. They literally just hovered around me. I understand the need for loss prevention, but this level of surveillance was excessive and made me deeply uncomfortable. I had planned to purchase two pairs of shoes but left without buying anything because of the experience. Disappointing and off-putting. I won’t be returning.
- LULisa UtzNov 2, 20255.0Easy return, great service.
- ITInna TOct 18, 20251.0Stella the cashier was so rude! Some people are not meant to work in customer service
- RNRoger NormanOct 17, 20254.0Very good selection of shoes. Good prices.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of products can I find at DSW Designer Shoe Warehouse in Eugene?
DSW offers over 25,000 pairs of designer shoes for men, women, and kids, along with handbags, accessories, and kids’ shoes from top brands like Nike, Cole Haan, and Puma.
Does DSW in Eugene offer curbside or in-store pickup services?
Yes, DSW provides in-store pickup services but does not offer curbside pickup or delivery.
What are the regular store hours for DSW Designer Shoe Warehouse in Eugene?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 7:00 PM.
What forms of payment are accepted at DSW Designer Shoe Warehouse in Eugene?
DSW accepts American Express, Discover, Mastercard, Visa, cash, debit cards, and mobile NFC payments like Apple Pay and Samsung Pay.
Can I donate shoes at the DSW location in Eugene?
Yes, the store offers a shoe donation service to customers.
Where is DSW Designer Shoe Warehouse located in Eugene?
DSW is located at 160 Oakway Road, Suite 300, in the former Reed & Cross Building, Eugene, OR 97401.
What nearby salons can I visit when I shop at DSW Designer Shoe Warehouse?
You can visit nearby salons like Lussuria Salon, Bello Day Spa & Salon, and LS Salon & Spa for hair and beauty services before or after your shopping trip.
Are there any nearby furniture stores close to DSW in Eugene?
Yes, Amish Traditions, Paul Schatz Home Furnishings, and Rife's Home Furniture are nearby furniture stores you might explore along with your visit to DSW.
What nearby dining options are available near DSW Designer Shoe Warehouse?
Nearby dining options include Starbucks for coffee, Salt & Straw for ice cream, and P.F. Changs for Asian cuisine, perfect for a meal or snack during your shopping trip.
How can I contact DSW Designer Shoe Warehouse in Eugene for more information?
You can contact the store by phone at +1 541-343-2037 or email info@dswinc.com for assistance.