DSW Designer Shoe Warehouse

4.1
349 reviews

About

Shoe Store

Details

  • Curbside pickupNot available

Location

DSW Designer Shoe Warehouse
1650 Victoria Street East, Whitby, ON
L1N 9L4, Canada

Hours

Reviews

4.1
349 reviews
5 stars
174
4 stars
93
3 stars
40
2 stars
18
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others were criticized for being inattentive or rude.

Store Cleanliness

Concerns about cleanliness, particularly in the bathrooms and overall store organization, with multiple reports of unsanitary conditions.

Product Variety

Customers appreciated the wide selection of shoes available, though some noted a lack of options for specific sizes and styles.

Pricing Issues

Some customers felt prices were high and not competitive, with complaints about misleading sales and pricing discrepancies.

Shopping Experience

Overall positive shopping experiences reported, with many customers expressing satisfaction with their purchases and the store's atmosphere.
  • WP
    wanda parsons
    Oct 23, 2025
    3.0
    No helper on the floor when needed
  • SS
    Sym
    Oct 7, 2025
    5.0
    It was nice experience.
  • KI
    King Iso
    Sep 11, 2025
    5.0
    10/10 experience. Definitely will recommend this store to anyone looking for stylish shoes. I really loved the customer service, Tamia was the greatest. She was very kind and patient with me when i was deciding on which shoes to pick. Very happy with my shopping experience, 100% will be back.
  • KA
    Kat AT
    Aug 28, 2025
    5.0
    Good variety wish they had a few more options for 9+ some great bargins
  • OO
    Oliver
    Aug 26, 2025
    5.0
    Great store, with great staff. Saumya was amazing! She helped me find what I was looking for and went above and beyond making sure I got exactly what I wanted. Super friendly and even though they didn't have my size she mentioned to me/helped me order the shoes to my house! 10/10

Frequently Asked Questions About DSW Designer Shoe Warehouse

What are the opening hours of DSW Designer Shoe Warehouse in Whitby?

DSW Designer Shoe Warehouse is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.

Where is DSW Designer Shoe Warehouse located in Whitby, ON?

It is located at 1650 Victoria Street East, Whitby, Ontario, postal code L1N 9L4, Canada.