Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others were criticized for being inattentive or rude.
Store Cleanliness
Concerns about cleanliness, particularly in the bathrooms and overall store organization, with multiple reports of unsanitary conditions.
Product Variety
Customers appreciated the wide selection of shoes available, though some noted a lack of options for specific sizes and styles.
Pricing Issues
Some customers felt prices were high and not competitive, with complaints about misleading sales and pricing discrepancies.
Shopping Experience
Overall positive shopping experiences reported, with many customers expressing satisfaction with their purchases and the store's atmosphere.
WP
wanda parsons
Oct 23, 2025
3.0
No helper on the floor when needed
SS
Sym
Oct 7, 2025
5.0
It was nice experience.
KI
King Iso
Sep 11, 2025
5.0
10/10 experience. Definitely will recommend this store to anyone looking for stylish shoes. I really loved the customer service, Tamia was the greatest. She was very kind and patient with me when i was deciding on which shoes to pick. Very happy with my shopping experience, 100% will be back.
KA
Kat AT
Aug 28, 2025
5.0
Good variety wish they had a few more options for 9+ some great bargins
OO
Oliver
Aug 26, 2025
5.0
Great store, with great staff. Saumya was amazing! She helped me find what I was looking for and went above and beyond making sure I got exactly what I wanted. Super friendly and even though they didn't have my size she mentioned to me/helped me order the shoes to my house! 10/10
Frequently Asked Questions About DSW Designer Shoe Warehouse
What are the opening hours of DSW Designer Shoe Warehouse in Whitby?
DSW Designer Shoe Warehouse is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Where is DSW Designer Shoe Warehouse located in Whitby, ON?
It is located at 1650 Victoria Street East, Whitby, Ontario, postal code L1N 9L4, Canada.
Does DSW Designer Shoe Warehouse offer in-store shopping and pickup options?
Yes, this store offers in-store shopping and in-store pickup but does not provide curbside pickup.
How can I contact DSW Designer Shoe Warehouse in Whitby?
You can contact the store by calling +1 289-481-1352.
Is DSW Designer Shoe Warehouse currently open or closed?
The store is currently open and operating.
What is the website to shop or get more information about DSW Designer Shoe Warehouse in Whitby?
You can visit their website at https://stores.dsw.ca/on/whitby/1650-victoria-street-east for more details and online shopping.
Are there any nearby stores to DSW Designer Shoe Warehouse where I can find outdoor gear?
Yes, MEC and National Sports are nearby stores offering outdoor gear and sporting goods close to DSW Designer Shoe Warehouse on Victoria Street East.
What dining options are available near DSW Designer Shoe Warehouse?
Nearby dining options include Burger King Canada, Gino’s Pizza Whitby North, Harvey's, and Chuck's Roadhouse, providing fast food and restaurant choices after your shopping trip.
Can I find home furnishing stores near DSW Designer Shoe Warehouse?
Yes, nearby home furnishing stores include HomeSense, Ashley HomeStore, Urban Barn, Bouclair Whitby, and Bassett Home Furnishings, all offering a variety of furniture and home decor.
Are there fitness or recreational facilities near DSW Designer Shoe Warehouse?
Yes, Crunch Fitness, Golf Town, and Golftec Whitby are nearby, offering gym facilities and golf-related activities for fitness enthusiasts.