DSW Designer Shoe Warehouse

Reviews

• CC

  Camille

  Apr 10, 2026
  2.0
  Aisles are not wheelchair/stroller friendly
• KJ

  Kumar Jay

  Mar 11, 2026
  1.0
  I visited today evening and had a racist/rude/ignorant response from the lady standing at the checkout out counter. When trying shoes I asked her do you have small sizes, she barely bothered answering and kept mentioning- what you see on the display is what we have. All around the store you have it mentioned, need a different size? Ask us. Really. No one bothers asking- do you need a help. Hire someone to deal with customers who actually know customer service. Attitude and rude faces don’t help. I am not coming again.
• AW

  Anna Wilson

  Feb 2, 2026
  1.0
  Been in here a few times now and no one asks if you need help the whole time you’re there, the store seems dead. I need some new sketchers and its called “designer shoe WAREHOUSE” - every time i have been in this store they never have anything in a size above a 10. No 10.5 no 11’s nothing above 10 unless i go to the mens section. I dont want to have to wear mens shoes and ive been to many other shoe stores where they’re readily available. Lots of sales to be lost and wont be back after this last visit.
• ML

  Marie-Ane Lance

  Jan 10, 2026
  4.0
  Purchased some shoes and all went smoothly. Marcus was very helpful and his customer service was great. Store seems under staffed though
• NI

  Nasira Imran

  Dec 18, 2025
  1.0
  Store manager is rude and has a ton of attitude. I had to get a refund cause head office cancelled my order and I explained everything to her and she came back with so much attitude and had to let me know she was the store manager. Didn't even proceed to help me, pushed me off to another worker.

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