lululemon

4.2
414 reviews

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Storelululemon athletica
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
550 King St N, Waterloo, ON
N2L 5W6, Canada

Hours

Reviews

4.2
414 reviews
5 stars
267
4 stars
63
3 stars
30
2 stars
10
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, particularly highlighting employees like Le-Anne, Rita, and Misty for their helpfulness and friendliness.

Mixed Experiences

While some customers had wonderful experiences, others reported rude or unhelpful staff, particularly mentioning issues with management and certain employees.

Product Quality

Customers generally appreciated the quality of the clothing, though some expressed disappointment with the pricing and issues related to product durability.

Store Environment

The store was noted for being busy and sometimes crowded, but many customers still found the atmosphere welcoming and the staff attentive.
  • KH
    Kim Huxted
    4 days ago
    1.0
    The worst online purchase experience ever, the worst shipping, not worth the headaches. Terrrible return process, and sizing guide is really bad
  • PP
    Phil
    5 days ago
    5.0
    Always very helpful staff, pleasant and quick to take care of your requests
  • AM
    Adam Mawer
    Jan 2, 2026
    5.0
    A pair of my ABC pants ripped a bit in the seat seam. I went in and spoke to Misty about it and she looked up when I purchased the pants to see if they would fall in their 1 year guarantee. It was one month past the 1 year guarantee but she said no worries and that I could get another pair and to let the front cash know that she approved it and already added it to my cart. I was so happy as I wear these pants all the time for work. Amazing customer service!
  • JS
    Jennifer Shaw
    Dec 29, 2025
    1.0
    They sent the wrong item, they were more concerned about receiving the return than sending out the correct item. Said it was no longer available but it was on their site. They are a hot mess!!!
  • AS
    Amanda S
    Dec 16, 2025
    5.0
    First time at this location today…. Wow … this place was packed ! The young lady that helped me today was fantastic and the cashier was amazing…. The return of an item online and repurchase was seamless!

Frequently Asked Questions About lululemon

What are the regular operating hours for lululemon at Conestoga Mall in Waterloo?

lululemon is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.

Does lululemon at this location offer in-store or curbside pickup services?

Yes, lululemon offers both in-store pickup and curbside pickup services at this location.