Business Details
About
Sportswear StoreWomen's Clothing StoreMen's Clothing Store
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
Details
- Cash onlyNot available
- Curbside pickupNot available
Location
Hours
Reviews
4.2
399 reviews
5 stars
257
4 stars
62
3 stars
29
2 stars
9
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional service provided by staff members, particularly Le-Anne, Rita, and others, who were described as knowledgeable, friendly, and helpful.
Store Environment
The store is generally noted for being clean, bright, and well-organized, contributing to a pleasant shopping experience.
Mixed Experiences
While many reviews highlight positive interactions, there are notable complaints about rude management and inconsistent customer service, particularly regarding returns and exchanges.
Product Quality
Customers appreciate the high-quality activewear, although some expressed disappointment with inventory issues and the handling of defective items.
Accessibility Issues
Several customers reported difficulties with communication, such as unresponsive staff and issues with online orders, indicating a need for improvement in customer support.
- NPNyahoth Puot74304 days ago5.0I am amazed by how they treated their customers. Le-Ann was amazing. She was so supportive. Thank you, Lululemon, for having such a helpful employee. And thank you, Le-Anna, for your excellent support! You're amazing ❤️❤️
- CJC J6 days ago5.0Just had the best experience at Lululemon, Conestoga mall. While browsing, Mariah approached and offered to help find me a size. Not only did she sell me on pants but also a light jacket. Super impressed by her customer service skills. Great job!
- SFSarah FarwellNov 1, 20255.0Was in the waterloo store to pick up a gift and the clerk at the till was awesome. "Ball Jasmine" was hilarious! She really does love her job! Best store to shop in.
- JKJaidip KamboOct 17, 20255.0I shop at this location often and though there are closer locations, but due to the beyond exceptional customer service provided here it makes it worth the distance. In particular would like to express my extreme appreciation for Le-anne, every single time she continues to raise the bar with her amazing service and goes above and beyond to ensure the time while visiting the store is perfect.
- AKAkiela-Klawz By KeelahOct 13, 20255.0I had such a great experience purchasing my first lululemon outfit. I was confused about the sizing and one of the managers named Leanne helped me figure out my size and gave me some good advice on a few different styles that would look good on me. She was really helpful and I loved the set I got. I’ll definitely be coming back to this location for my next set and hopefully I can get her to help me out again because she was amazing!
Frequently Asked Questions About lululemon
What are the regular operating hours for lululemon at Conestoga Mall in Waterloo?
lululemon is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does lululemon at this location offer in-store or curbside pickup services?
Yes, lululemon offers both in-store pickup and curbside pickup services at this location.
How can I contact lululemon Waterloo for inquiries or support?
You can contact lululemon Waterloo via email at conestoga-store@lululemon.com or by phone at +1 226-796-5760.
Where is lululemon Waterloo located?
lululemon is located at 550 King St N, Unit B6A, Waterloo, ON, N2L 5W6, Canada, inside the Conestoga Mall.
What types of products does lululemon specialize in?
lululemon specializes in technical athletic apparel for yoga, running, dancing, and other active pursuits, offering sportswear for both men and women.
Are there any special holiday hours for lululemon during the winter season?
Yes, lululemon has specific holiday hours, including earlier openings on November 28 and on Boxing Day (December 26) from 8:00 AM to 9:00 PM, and closures on December 25, January 1, February 16, April 3, and April 5.
What nearby stores can I visit after shopping at lululemon in Conestoga Mall?
Nearby stores include Garage for designer clothing, Aerie for women's lingerie and clothing, Browns Shoes for footwear, and Apple Conestoga for electronics and mobile phones, all within Conestoga Mall for convenient additional shopping.
Are there any dining options close to lululemon at Conestoga Mall?
Yes, nearby dining options include Manchu Wok for Chinese food, Tim Hortons for coffee and cafe fare, Freshly Squeezed smoothie and juice bar, Feta & Olive offering Greek and Mediterranean cuisine, and Mac's Sushi for sushi lovers.
If I need vision care after shopping at lululemon, is there an optometrist nearby?
Yes, there is an optometrist called I Vision located near lululemon in the Conestoga Mall area, providing convenient access to vision care.
Does lululemon Waterloo engage with the local community?
Yes, all lululemon locations, including Waterloo, have strong ties to their local communities and are committed to supporting and elevating them.