Tommy Hilfiger

4.2
1113 reviews

About

Clothing Store
Celebrate the season with Tommy Hilfiger’s timeless holiday collection for men, women and kids. From cozy sweaters and wool coats to classic denim, knit hats and warm scarves, our cold-weather essentials deliver comfort and style for every festive occasion. Signature prints like Tartan and Fair Isle add a heritage-inspired twist to your holiday wardrobe — perfect for family gatherings, gift-giving and fireside lounging. Whether you're dressing up for a night out or bundling up for a snowy stroll, our iconic pieces blend warmth, versatility and American cool. Discover looks designed to shine — wherever the holidays take you.

Location

Tommy Hilfiger
1 Bass Pro Mills Drive, Vaughan, ON
L4K 5W4, Canada

Hours

Reviews

4.2
1,113 reviews
5 stars
604
4 stars
307
3 stars
109
2 stars
28
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, particularly at the cash register.

Staff Performance

While some employees, like Joshua and Manuela, received high praise for their helpfulness and professionalism, others were criticized for being rude and unprofessional.

Store Cleanliness

Several reviews mentioned unpleasant odors and cleanliness issues within the store, impacting the shopping experience.

Product Quality

Customers expressed mixed feelings about product quality, with some reporting issues such as defective items and poor fabric quality.

Pricing and Deals

Many customers appreciated the good deals and discounts available, highlighting the store's competitive pricing.
  • HK
    hanieh kalantarzadeh
    1 day ago
    1.0
    I had a very disappointing experience today. After spending half an hour shopping and choosing my items, I waited in line to use the fitting room. The staff were extremely rude and unprofessional. Even after waiting so long, they refused to let me try on the clothes and told me to “go somewhere else” because a line had formed. Their attitude was disrespectful and unacceptable. I left without trying anything on or making a purchase. I will not be returning.
  • MC
    Moisés Carvalho
    Oct 25, 2025
    1.0
    If you're thinking about going to this store near closing time, DON'T GO. ALL the employees start to embarrass you, treat you badly, and yell at you. I think these people should receive training on how to treat the public. If I could, I’d give 0 stars!
  • JS
    James Seo
    Oct 20, 2025
    5.0
    Tommy Hilfiger is another one of my favourite brands and I have been loyal for at least 30 years now. This location meets the expectations and I love the selection with no compromise to quality. Usually, they say outlets would have quality inferior to flagship or prime locations, but apparently this store is one of the prime ones. Joshua has been the most helpful person helping me find both my sizes and models that would fit me and look good on me. I ended up buying a little more than I initially intended, but that’s ok to indulge yourself once in a while. Highly recommended to all Tommy fans.
  • SG
    Savneet Gill
    Oct 18, 2025
    1.0
    Garbage customer service. Manager (black lady) do not know how to talk to the customers.
  • NS
    Nick Santos
    Sep 14, 2025
    5.0
    Joshua is the greatest tommy hilfiger worker to EVER exist, he is so kind and loving and so generous to his customers, great employee , great salesman and great enthusiasm. He is very passionate for his trade of work he is a very inspirational man. I hope to see more workers like this in this generation. GIVE JOSHUA RAISE! pls and thank you. phenomenal worker.

Frequently Asked Questions About Tommy Hilfiger

What are the operating hours of Tommy Hilfiger in Vaughan?

Tommy Hilfiger in Vaughan is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Where is the Tommy Hilfiger store located in Vaughan?

The store is located at 1 Bass Pro Mills Drive, Suite B1, Vaughan, ON L4K 5W4, Canada.