Feedback on customer service is mixed; while some staff members received praise for their helpfulness, others, including managers, were reported as rude and unprofessional.
Staffing Issues
Many customers expressed frustration over understaffing, leading to long wait times at checkout and difficulty finding assistance on the sales floor.
Product Quality
Several customers reported dissatisfaction with product quality, citing issues such as fading colors and fabric pilling after minimal use.
Store Cleanliness
The store was described as messy and disorganized, particularly during busy shopping periods, which detracted from the overall shopping experience.
Positive Experiences
Despite the negative feedback, some customers highlighted positive shopping experiences, particularly with specific staff members who provided excellent service.
HG
hamidreza ghodsi
Dec 26, 2025
5.0
Daniel.y and Nava.N helped us very much they had the best customer service I only come here because of their great service. Very satisfied 😌
JJ
jithin jose
Dec 22, 2025
1.0
Clean your flat counter tops pls , near by waiting to billing
NH
Nichole Hemsworth
Dec 22, 2025
1.0
Totally unexpected, horrible cashiers when we went on sun December 21. The cashiers all looked incredibly miserable and were super unprofessional. The customer service from them were horrible. Our cashier didn’t greet us, had the most miserable look on her face and tossed our purchase in the bag. The only thing she said to us was our total for the purchase. Super understaffed for the holiday season. We couldn’t find one employee on the sales floor to help us with sizes, or answer questions. Being a store manager in the mall myself, I get it’s a stressful and tiring time of year for staff, but this was a disgusting visit. Love the product. This was our first time shopping at this location and will be our last. We’ll continue shopping at Cookstown Tanger Outlet. Do better CK, I expected more from your brand.
YA
Yahya Amin
Dec 7, 2025
2.0
Too long checkout line almost 35-40 customers but there is only 4 cashiers working, which is disturbing and time wasting. I suggest you to please increase cashiers
KL
Kayla L
Dec 2, 2025
5.0
Daniel was absolutely fantastic ! What an outstanding service he provides to ensure all his customers are happy. Staff appreciate him as well and respect him an even go on to share this with customers who express their own gratitude for him.
Will definitely be coming back for his help again.
What are the opening hours of Calvin Klein store in Vaughan?
The Calvin Klein store in Vaughan is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 7:00 PM on Sunday.
Where is the Calvin Klein store located in Vaughan?
It is located at 1 Bass Pro Mills Drive, CRU A3, Vaughan, ON, L4K 5W4, Canada.
What payment options are accepted at this Calvin Klein store?
The store accepts American Express, Apple Pay, Cash, MasterCard, and Visa.
How can I contact the Calvin Klein store in Vaughan?
You can contact the store by phone at +1 905-760-9245 or by email at cc405store@ck.com.
Is the Calvin Klein store currently open or closed?
The store is currently open and not closed.
What type of products can I find at the Calvin Klein store in Vaughan?
You can find clothing products as the store is classified as a clothing store under PVH category.
Are there any other clothing stores near Calvin Klein in Vaughan?
Yes, nearby there are other clothing stores including L.L.Bean, Femme de Carriere, RW&CO., Hollister Co., Levi's Outlet Store, J.Crew Factory, and Saks Fifth Avenue OFF 5th.
Can I visit other boutiques near Calvin Klein in Vaughan for women's clothing?
Yes, nearby boutiques such as Femme de Carriere and JCY House offer women's clothing and boutiques for your shopping experience.
Are there fashion accessory stores near the Calvin Klein store?
Yes, RW&CO. and Levi's Outlet Store nearby offer fashion accessories along with clothing.
What nearby places can complement a shopping trip to Calvin Klein in Vaughan?
You can also explore stores like Hollister Co., J.Crew Factory, and Saks Fifth Avenue OFF 5th for a diverse shopping experience in clothing and children's apparel.