Calvin Klein

4.2
964 reviews

About

Clothing StorePVH

Location

Calvin Klein
1 Bass Pro Mills Drive, Vaughan, ON
L4K 5W4, Canada

Hours

Reviews

4.2
964 reviews
5 stars
503
4 stars
272
3 stars
109
2 stars
25
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members received praise for their helpfulness, others, including managers, were reported as rude and unprofessional.

Staffing Issues

Many customers expressed frustration over understaffing, leading to long wait times at checkout and difficulty finding assistance on the sales floor.

Product Quality

Several customers reported dissatisfaction with product quality, citing issues such as fading colors and fabric pilling after minimal use.

Store Cleanliness

The store was described as messy and disorganized, particularly during busy shopping periods, which detracted from the overall shopping experience.

Positive Experiences

Despite the negative feedback, some customers highlighted positive shopping experiences, particularly with specific staff members who provided excellent service.
  • HG
    hamidreza ghodsi
    Dec 26, 2025
    5.0
    Daniel.y and Nava.N helped us very much they had the best customer service I only come here because of their great service. Very satisfied 😌
  • JJ
    jithin jose
    Dec 22, 2025
    1.0
    Clean your flat counter tops pls , near by waiting to billing
  • NH
    Nichole Hemsworth
    Dec 22, 2025
    1.0
    Totally unexpected, horrible cashiers when we went on sun December 21. The cashiers all looked incredibly miserable and were super unprofessional. The customer service from them were horrible. Our cashier didn’t greet us, had the most miserable look on her face and tossed our purchase in the bag. The only thing she said to us was our total for the purchase. Super understaffed for the holiday season. We couldn’t find one employee on the sales floor to help us with sizes, or answer questions. Being a store manager in the mall myself, I get it’s a stressful and tiring time of year for staff, but this was a disgusting visit. Love the product. This was our first time shopping at this location and will be our last. We’ll continue shopping at Cookstown Tanger Outlet. Do better CK, I expected more from your brand.
  • YA
    Yahya Amin
    Dec 7, 2025
    2.0
    Too long checkout line almost 35-40 customers but there is only 4 cashiers working, which is disturbing and time wasting. I suggest you to please increase cashiers
  • KL
    Kayla L
    Dec 2, 2025
    5.0
    Daniel was absolutely fantastic ! What an outstanding service he provides to ensure all his customers are happy. Staff appreciate him as well and respect him an even go on to share this with customers who express their own gratitude for him. Will definitely be coming back for his help again.

Frequently Asked Questions About Calvin Klein

What are the opening hours of Calvin Klein store in Vaughan?

The Calvin Klein store in Vaughan is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 7:00 PM on Sunday.

Where is the Calvin Klein store located in Vaughan?

It is located at 1 Bass Pro Mills Drive, CRU A3, Vaughan, ON, L4K 5W4, Canada.