Brand Certified
American Eagle & Aerie
4.1(333 reviews)
Certified by American Eagle & Aerie • Mar 01, 2026
Business Details
1 Bass Pro Mills Drive, Vaughan, ON
L4K 5W4, Canada
Certified by American Eagle & Aerie • Mar 01, 2026
(905) 760-1410
Certified by American Eagle & Aerie • Mar 01, 2026
http://storelocations.ae.com/ca/on/vaughan/1-bass-pro-mills-drive.html
Certified by American Eagle & Aerie • Mar 01, 2026
About
Certified by American Eagle & Aerie • Mar 01, 2026
Clothing StoreWomen's Clothing StoreMen's Clothing StoreJeansLingerie StoreSwimwear StoreT-Shirt StoreFashion Accessories StoreAmerican Eagle Outfitters
American Eagle & Aerie create clothes you can feel good in. AE is jeans, tops, athleisure, and accessories designed to make you feel like the best, most comfortable you, and Aerie is bras, underwear, activewear & swimwear made to help people feel good about their real selves!
Details
- DeliveryNot available
- Curbside pickupAvailable
Location
Certified by American Eagle & Aerie • Mar 01, 2026
Hours
Certified by American Eagle & Aerie • Mar 01, 2026
Reviews
4.1
333 reviews
5 stars
172
4 stars
86
3 stars
37
2 stars
13
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, with specific mentions of employees like Sabrina, Vito, and others who provided exceptional service.
Staffing Issues
Several reviews highlighted a lack of staff availability, leading to poor customer service experiences, including long wait times and unapproachable employees.
Product Quality
Customers generally appreciated the quality of clothing, particularly jeans and activewear, although some expressed concerns about pricing and sizing issues.
Return Policy Concerns
There were multiple complaints regarding the recent changes to the return policy, with customers feeling frustrated and unsupported during the process.
- RRrogerFeb 21, 20265.0I was in the store twice this week and Ida helped me ⭐️⭐️. She was so friendly and welcoming. The first time I came in I was just browsing and she was really good. The second time I knew what I wanted and when I saw her familiar face, I was very pleased. She is a great employee and companies need to hire more people like her. Amazing girl.
- AHAisha HinnawiFeb 5, 20262.0Visited the Vaughn Mills location today, I was there with my partner and we entered the store no one greeted us, the whole 30 minutes we were in the store no one approached us or offered us any help, only one person when we were fed up looking for jeans someone finally came and asked if we needed any help. The girl jasmine at the cash was very nice and friendly. The experience was overall okay, very disappointed of the customer service and the shortage of staff, AE can do better..
- MAmorteza asadiJan 14, 20265.0Just minutes ago we got 2 jeans, Vito was a great help to us to find what we needed and also he rang us out. He is very polite and wonderful. Thx Vito.
- DLDioklea LotaJan 8, 20265.0I had an issue retrieving an order that had been exchanged, and Sabrina was incredibly helpful🤩👏throughout the process. She was friendly, patient, and truly went above and beyond to assist me. Her customer service was exceptional she took the time to fully resolve the issue🔍🕵️♀️ and make sure everything was sorted out. Sabrina’s professionalism and dedication really stood out, and she absolutely deserves recognition for her excellent service. This experience definitely reinforced why I enjoy shopping at American Eagle + Aerie, and I would gladly ask for Sabrina’s help again in the future.❤️😁
- AKArshdeep KaurNov 29, 20255.0l've Visited American Eagle on Black Friday evening and had an amazing experience, all thanks to one of the employees. Around 7:25 PM, the guy working in the trial room was extremely helpful. He guided me so well, showing me all the different jeans. I ended up buying a bunch of different styles and sizes because I wasn't sure what would fit perfectly. It was super hot in the trial room, though! AE really needs to put some fans in there, I was about to faint from the heat! Luckily, that guy gave me a mini fan, and I was able to survive, lol. Seriously, 10/10 for him! I Don’t know his name, But He's the best! I bought a few pairs, all thanks to his help. He deserves all kinda recognition for his helpful and Kind nature! This person how to make someone day better. Would love to shop Again!👍🏻❤️
Frequently Asked Questions About American Eagle & Aerie
What brands are available at American Eagle & Aerie in Vaughan Mills?
American Eagle & Aerie offers clothing under the American Eagle and Aerie store brands.
Where is American Eagle & Aerie located?
The store is located at 1 Bass Pro Mills Drive, Suite 278, Vaughan Mills, Vaughan, ON L4K 5W4, Canada.
What are the regular store hours for American Eagle & Aerie in Vaughan?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 7:00 PM.
Does American Eagle & Aerie offer in-store shopping and pickup options?
Yes, they offer in-store shopping, in-store pickup, and curbside pickup.
What types of products can I find at American Eagle & Aerie Vaughan?
They offer women's and men's clothing including jeans, t-shirts, pants, shorts, tops, polos, shirts, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, fragrance, bras, underwear, sleepwear, swimwear, and yoga pants.
Which payment methods are accepted at American Eagle & Aerie Vaughan?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Are there any nearby places to visit when shopping at American Eagle & Aerie at Vaughan Mills?
Yes, nearby places include Charlotte Tilbury beauty salon, Radiant Fine Jewellers, Atmosphere Vaughan Mills sporting goods store, and KFC restaurant where you can enjoy a meal after shopping.
Where can I find beauty and cosmetic supplies near American Eagle & Aerie Vaughan Mills?
Nearby, you can visit Charlotte Tilbury beauty salon and Beauty Boutique by Shoppers Drug Mart for cosmetics and beauty supplies.
Are there dining options close to American Eagle & Aerie Vaughan Mills?
Yes, KFC is located nearby for fast food, including chicken meals, offering convenient dining options during your shopping trip.
What other clothing stores are near American Eagle & Aerie in Vaughan Mills?
Nearby clothing stores include Ardene for fashion accessories, Bench for clothing, XTC Design focusing on women's clothing, Roots for children's and fashion accessories, and Globo Shoes for footwear.
Brand Certified Facts from American Eagle & Aerie
American Eagle & Aerie partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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