SL
Shannon Loves
Mar 11, 2026
I had an amazing first shopping experience at L.L.Bean! I went looking for some pieces for my husband for our upcoming trip to Hawaii and Kyle was incredibly helpful.
He was friendly, knowledgeable, and took the time to help me find items that would be perfect for my husband and also gave great styling tips too. His suggestions were spot on and made my first experience to the store enjoyable and stress free.
Exceptional customer service like that really stands to me since it doesn't happen much often anymore. Thank you Kyle, for making my first L.L.Bean shopping experience such a great one!
EW
Emma Grace Ward
Mar 9, 2026
My mother and I went in to look at some of the clothing (largely the sale rack) and an older woman who was an employee followed us the entire time. She stared at us while we were looking around, and did not say anything, giving us dirty looks. We did not carry any bags with us, so unsure what exactly she was doing.
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Steven Wright
Feb 12, 2026
First time at the new location after being a regular at Don Mills. Picked up a sweater, pants and socks. Great quality as always. Rochelle and the team were super helpful. Will definitely be back!
DC
Danvers Carew
Jan 21, 2026
The store is cool, but I’d really appreciate it if they could stock a wider range of men’s clothes, specifically the signature knitwear.
JO
Jackie’s Outlaw
Dec 26, 2025
Bought their well made duck boots in their Shops On Don-mills store, product is light and perfect for snowy days
Not too impressive yet very quiet in this new location, given that the high traffic in Manulife Centre, the store is obviously short staffed. Went in there 3 times to browse around, unfortunately nobody greets people, staffs are not attentive.
Overall a lame retailer offering laidback services selling good products.