Tommy Hilfiger

4.2
416 reviews

About

Clothing StorePVH
Celebrate the season with Tommy Hilfiger’s timeless holiday collection for men, women and kids. From cozy sweaters and wool coats to classic denim, knit hats and warm scarves, our cold-weather essentials deliver comfort and style for every festive occasion. Signature prints like Tartan and Fair Isle add a heritage-inspired twist to your holiday wardrobe — perfect for family gatherings, gift-giving and fireside lounging. Whether you're dressing up for a night out or bundling up for a snowy stroll, our iconic pieces blend warmth, versatility and American cool. Discover looks designed to shine — wherever the holidays take you.

Location

Tommy Hilfiger
900 Dufferin St, Toronto, ON
M6H 1K8, Canada

Hours

Reviews

4.2
416 reviews
5 stars
259
4 stars
72
3 stars
42
2 stars
14
1 star
29

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted issues with staff being rude, unhelpful, or unprofessional, leading to negative shopping experiences.

Customer Service

While some customers praised the helpfulness of certain staff members, many reported poor service, including issues with returns and membership verification.

Store Condition

Feedback indicated that the store appeared outdated and poorly organized, with complaints about cleanliness and product labeling.

Product Quality

Customers expressed mixed feelings about the quality of clothing, with some stating it has declined while others appreciated the selection.
  • TG
    Tanjiro G
    3 days ago
    1.0
    I’m posting this review now and just read a few other reviews, and it honestly feels like I had an experience with the same semi-bald salesman people are mentioning. He looked lazy and completely uninterested in doing his job. His attitude made it feel like we were bothering him just by being there. I really don’t understand how people like this get hired in a service industry when basic customer-service etiquette is clearly missing. Definitely not coming back to shop at this store.
  • DF
    Dylan Finley
    6 days ago
    1.0
    I had a very poor experience at this clothing store because of one salesman, a middle-aged half bald southeast asian( probably bangladeshi) staff member who was extremely rude and unprofessional. He never approached us to ask if we needed help and instead spent the entire time chatting over the intercom with the lady at the counter, clearly gossiping about customers. His attitude felt arrogant, as if the store belonged to him. Because of his behavior, we decided not to make a large in-store purchase. I am now placing an online order worth $4,500 instead—this store lost a serious sale due to one employee.
  • DC
    Danvers Carew
    Oct 29, 2025
    5.0
    Store is decently stocked. Staff are very helpful
  • CC
    Cj
    Jul 5, 2024
    1.0
    No diversity in this store. All employees appears to be coming from one group or specific nationality. Furthermore, the hard accent of store employees makes it even more challenging to communicate. While I’m patient and try to communicate in a clear manner, staff gets annoyed and rude making the shopping experience worse. Please. This is Canada. We thrive to give pleasant experience and excellent customer service. Don’t bring your ill values here. A customer service training would help improve this store’s reputation.

Frequently Asked Questions About Tommy Hilfiger

What is the address of the Tommy Hilfiger store in Toronto?

The Tommy Hilfiger store is located at 900 Dufferin St, Suite #0535, Toronto, ON, M6H 1K8, Canada.

What are the store hours for Tommy Hilfiger in Toronto?

The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.