One staff member was rude in particular (I think everyone who shopped here knows who it is). I was ignored multiple times while shopping here and the customer service was lacklustre. Also, forced me to provide contact information when paying, otherwise they would not sell to me.
JJ
Jmhf
Aug 28, 2025
1.0
I do not recommend this place for shoes; the person in charge is terrible.
KB
Kathyann Bruce
Jul 11, 2025
1.0
Service is not good
MN
My Nguyen
Jul 3, 2025
5.0
Just went to buy my first rain boots ever and the clearance price was already so cheap but they also applied an additional discount. What touched me was that they were concerned about my birthday discount expiring (I had 2 offers and couldnt apply both to 1 checkout) but I already have too much stuff. In a world where everything keeps getting expensive, especially in brick/mortar stores, I appreciate this kind of gesture.
Also, I was first interested in The Shoe Company because they’re affiliated with Soles4Souls which is a better way to donate gently used shoes since lots of thrift stores throw away their donations. It’s more likely that your shoes will go to someone and you can accumulate points for future savings.
The Shoe Company is located at 4841 Yonge St, Unit 112, Toronto, ON, M2N5X2, Canada, inside the Yonge Sheppard Centre.
What are the store hours for The Shoe Company?
The Shoe Company is open Monday to Friday from 9:30 AM to 7:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 11:30 AM to 5:00 PM.
Can I shop online at The Shoe Company?
Yes, you can shop online at The Shoe Company's website: https://www.theshoecompany.ca/en/ca/
Does The Shoe Company offer in-store shopping and pickup options?
Yes, The Shoe Company offers both in-store shopping and in-store pickup options. Curbside pickup is not available.
How can I contact The Shoe Company by phone?
You can contact The Shoe Company by calling +1 416-218-9118.
Is The Shoe Company currently open or closed?
The Shoe Company is currently open and not closed.
Which popular coffee shops are near The Shoe Company where I can relax?
Nearby coffee shops include Starbucks and Second Cup Cafe, great places to enjoy a coffee before or after visiting The Shoe Company.
Are there dining options near The Shoe Company for a meal?
Yes, there are several nearby restaurants including Popeyes, A&W, Paris Baguette, The Islands Caribbean Cookshop, Butterchick Indian kitchen, and Subway for a variety of meal choices.
Where can I find other retail stores near The Shoe Company?
Nearby retail stores include Suzy Shier, Beauty Boutique by Shoppers Drug Mart, Miniso Canada, Dollarama, and Carter's, providing options for clothing, beauty, and more.
Are there any telecommunications stores near The Shoe Company?
Yes, nearby telecommunications and mobile phone stores include Telus, Virgin Plus, Bell, and Fido, useful if you need phone or IT services when visiting the area.