Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
Many customers reported negative experiences with rude or unhelpful staff, particularly at the cash register and among management.
Customer Service
While some customers praised individual staff members for their helpfulness, overall customer service was frequently described as poor and unprofessional.
Product Quality
Several reviews mentioned issues with product quality and dissatisfaction with the handling of exchanges and returns.
Mixed Experiences
There were contrasting experiences reported, with some customers having positive interactions while others faced significant frustrations.
RR
Roomina Rashid
4 days ago
1.0
Terrible staff. Please avoid yourself the trouble and do not go here. I placed an item on hold and they told me they can hold it for one hour and after that it is first come first serve, which is very fair, except that they do not honor it. I left my city and travelled 40 minutes in the snow storm to get to this location to pick up my jacket. Upon getting there the employee tells me that he sold the jacket to someone 15 minutes ago because they came in and they asked to buy it. I told them they put the jacket in the back with my name on it and that they shouldn’t have just sold it without verifying the name to which the employee replied that the other person that came in to buy it, did not speak english and he had a hard time understanding her so he just sold her the jacket. This is ridiculous. The employee felt bad and apologized but at this point that apology is useless to me. I wasted time, fuel and energy to come get the item and all because of employee dumbness I wasn’t able to get it.
AL
Ard L
5 days ago
5.0
Helpful staff, I got what I want
DC
Du Chen
Nov 15, 2025
1.0
This was a terrible shopping experience. The staff there was no greeting, and the attitude was terrible. The atmosphere in the store was also awkward. Some of the staff wouldn't even help me check the inventory. The employee in the picture was extremely rude, really bad attitude from her, which made me feel very uncomfortable!
EY
Eugene Y
Nov 11, 2025
5.0
두번의 방문 모두 직원들이 친절해서 만족했던 가게😁
옷 사이즈 교환했는데 재고가 없어서 집으로 배송해주겠다고 했음.
수요일 도착이라 하루만에 오는건가요?(화요일 접수함)
맞다더니..
다음주 수요일 8일 후에 도착이었음ㅋㅋㅋㅋ 반품하러 다시 매장 가야됨ㅠ
MZ
Maggie Zhao
Sep 27, 2025
1.0
I went to the store today for a Quality Promise exchange and was shocked by the poor service. Brooklyn was arrogant, dismissive, and visibly impatient when I asked about the policy. When I requested to speak with a manager, she insisted that she was the manager, which only made the experience worse.
Her unprofessional attitude left me feeling frustrated and disrespected. Considering how much customers pay for Lululemon products, this level of service is unacceptable. Lululemon customers deserve far better.
What type of products does lululemon in Fairview Mall offer?
lululemon provides technical athletic apparel for yoga, dancing, running, and other physical activities, including clothing for both women and men.
Where is the lululemon store located in Toronto?
The lululemon store is located at 1800 Sheppard Ave E, Unit 2031A, inside Fairview Mall in Toronto, ON, M2J 5A7.
What are the regular operating hours for lululemon at Fairview Mall?
From Monday to Saturday, lululemon is open from 10:00 AM to 9:00 PM. On Sundays, it operates from 11:00 AM to 7:00 PM.
Does lululemon offer in-store shopping and pickup options at this location?
Yes, this lululemon location offers in-store shopping and in-store pickup services. Curbside pickup is not available.
Is there a way to contact lululemon Fairview Mall via email or phone?
You can reach lululemon Fairview Mall by phone at +1 437-747-8313 or email at fairview-toronto@lululemon.com.
Are there any special hours on holidays for lululemon at Fairview Mall?
Yes, for example, on November 24, 2025, lululemon will be open from 9:30 AM to 9:30 PM.
What popular clothing stores are located near the lululemon at Fairview Mall?
Nearby clothing stores include Hollister Co., Reitmans, and BOSS Shop, providing a variety of fashion options to explore before or after visiting lululemon.
Are there nearby eateries where I can grab a meal or coffee after shopping at lululemon?
Yes, within Fairview Mall you can find Moxies Fairview Mall Restaurant, Starbucks, and New York Fries - Fairview Mall for meals and refreshments.
If I need mobile services, which stores near lululemon should I consider?
Nearby mobile phone stores include Koodo Mobile - Fairview Mall, Lucky Mobile, Wirelesswave, and Tech Dot Com, offering various mobile and telecommunications services.
How can visiting nearby stores enhance my shopping experience at lululemon?
Visiting nearby stores like ALDO for shoes, Sira Jewellers for gifts, and Charlotte Tilbury for beauty products can complement your visit to lululemon, allowing you to enjoy a full shopping and lifestyle experience within Fairview Mall.