Business Details
About
Sportswear StoreWomen's Clothing StoreMen's Clothing Storelululemon athletica
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
Details
- Cash onlyNot available
- Curbside pickupNot available
Location
Hours
Reviews
3.6
207 reviews
5 stars
106
4 stars
26
3 stars
14
2 stars
4
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, with staff being described as rude, dismissive, and unhelpful.
Staff Professionalism
Several customers reported unprofessional behavior from staff, including condescending attitudes and lack of basic courtesy.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, many others expressed dissatisfaction with the overall service quality.
Store Management
Management responses to customer complaints were often criticized for being dismissive and unhelpful, further exacerbating negative experiences.
Store Environment
The store's ambiance and layout received positive remarks, with customers appreciating its cleanliness and organization.
- ARAnonymous ReviewerDec 29, 20251.0Extremely rude and miserable cashier served me with a strangely rude attitude. They wear no nametag.
- JAJessie R. AndDec 27, 20251.0Terrible experience, went today and had 2 items marked as a markdown but was charged the original price, I am going back to Montreal today and such a hassle to go back in store. Check your receipts-- I usually do but I had a 3 year old running around and wanted to do a quick purchase.
- GCGrace ChongDec 26, 20253.0I placed several in-store pickup orders totaling approximately $1,100 CAD at the Toronto Bloor Street flagship. One item was missing from a pickup bag, and another arrived stained. I raised this immediately at checkout. The issue itself was minor. The response from the store manager was not. Rather than resolving the situation, she repeatedly emphasized internal packing procedures and implied customer responsibility. The tone was dismissive and, at points, insulting. As a Pinnacle-tier customer, being treated as though I might be responsible for a missing $34 item after spending four figures in the same visit was unacceptable. Other staff members were professional and helpful, which only highlighted the poor management handling. This experience fell well below what I expect from a flagship store.
- FLFay LinksmanDec 15, 20251.0Worst customer service. The store was practically empty. I waited 10 minutes to be helped and no one helped me. The only attendant who was on the floor wouldn’t even acknowledge me because she was too busy attending a customer that was pretty obviously her friend, until I asked her if there was someone else who could assist as she was avoiding acknowledgment in any way. Waited an additional 5 minutes to the initial 10, and then walked out. I ended up buying what I wanted online, but I would have rather been able to see it in person first.
- AZAlex ZDec 13, 20251.0Spoiler alert! This company doesn’t care about customers. Sounds boring, I know. But hear this. I returned a bag that I bought online for $280, and when I returned it at the store, they didn’t care why I’d returned it. $280 is a fair amount, ie A Lot, for a middling tote with barely there features (as it turned out). They didn’t ask why I’d returned it (they’ll never know their fatal flaw), nor did they ask if there was anything they could do or if I’d even like to shop a bit for something I might like. Nothing. Just an exchange that assured me I am only a consumer in their eyes and barely a human at that. Wait. Who’s that I see? Alo? Or should I say…Halo!
Frequently Asked Questions About lululemon
What type of athletic apparel does lululemon specialize in?
Lululemon makes technical athletic apparel for yoga, dancing, and most other sweaty pursuits, focusing on helping people live longer, healthier, fun lives.
Where is the lululemon store located in Toronto?
The lululemon store is located at 2 Bloor Street West, Toronto, ON M5T 1G1, Canada.
What are the store hours for lululemon on weekdays?
Lululemon is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does the lululemon Toronto Bloor Street location offer curbside pickup?
Yes, this lululemon location offers curbside pickup services.
How can I contact the lululemon store by phone or email?
You can call the store at +1 226-840-2171 or email them at bloorst-store@lululemon.com.
Is lululemon Toronto Bloor Street closed on any upcoming holidays?
Yes, the store will be closed on November 17 and 18, 2025 for holidays.
What nearby beauty and wellness services can I visit around lululemon?
Near lululemon, you can visit LK Nails for beauty supplies and Toronto Naturopathic Clinic for health and medical services, making it convenient to combine wellness with shopping.
Are there any financial services close to lululemon on Bloor Street?
Yes, Simplii Financial bank and ATM, as well as Solomon Travel and Business Solutions offering financial and travel services, are located nearby.
What nearby public services are accessible when visiting lululemon Toronto Bloor Street?
Canada Post and the Mexican Government Tourism Office are nearby, helping with mailing needs and travel inquiries during your visit.
How can customers visiting lululemon benefit from nearby businesses around Bloor Street?
Customers can enjoy a range of services such as beauty at LK Nails, banking at Simplii Financial, and mail at Canada Post, making the area a convenient spot for multiple errands alongside their lululemon visit.