lululemon

3.8
187 reviews

Business Details

300 Borough Drive, Toronto, ON
M1P 4P5, Canada
(437) 747-1927

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Storelululemon athletica
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
300 Borough Drive, Toronto, ON
M1P 4P5, Canada

Hours

Reviews

3.8
187 reviews
5 stars
100
4 stars
31
3 stars
15
2 stars
6
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and unprofessional.

Product Quality

Customers express disappointment with product quality, citing issues like pilling and defects, which some feel are not adequately addressed by staff.

Return Policy Issues

Several reviews mention dissatisfaction with the return and exchange policies, particularly regarding the handling of defective items and the requirement for receipts.

Staff Training

There are numerous calls for better staff training, as inconsistent knowledge and attitudes among employees have led to negative shopping experiences.
  • JJ
    joey
    1 day ago
    5.0
    One of the best athletic brands ever. Awesome customer service, and employees are always happy to help.
  • EB
    Eleni Boosalis
    Jan 31, 2026
    1.0
    I have been a loyal Lululemon customer for years, largely because of their reputation for quality and customer care. Unfortunately, this experience made it clear that both have significantly gone downhill. I purchased a pair of leggings online on sale that arrived already pilled straight out of the bag. I only noticed once I tried them on, as the pilling became visible when the fabric was stretched. When I brought them into the store, I had to argue that the leggings were brand new, and the associate was visibly frustrated that the tag was no longer attached, despite this typically not being an issue with Lululemon when there is a quality concern. While an exchange was eventually offered, I was limited to the only two remaining sale options, neither of which were appealing options. I was told that if I wanted a different color or style at full price, I would need to pay the difference, and that I could not wait for another option or exchange online. For leggings that cost nearly $100 (normally $150) and arrived defective, this resolution felt extremely stingy and inflexible. I won’t be shopping here anymore.
  • DA
    Dimitri A
    Jan 31, 2026
    1.0
    $155 pants, and the inseam fails a bit over a year later. I came in hoping for help because it’s clearly a manufacturing issue. Instead, I got an attitude and a lesson that their “quality promise” is basically 12 months and good luck. Not the ‘luxury’ experience I expected… more like a subscription to replacing basics. Can’t wait to tell all my clients, friends and family to never purchase anything from Lulu again.
  • CC
    Cindy C.
    Jan 30, 2026
    1.0
    Rude staff at this location. I believe it was a supervisor or manager with blonde hair. Rude attitude… never visiting this location again
  • SM
    Syed Enayet Morshed
    Jan 4, 2026
    3.0
    I love ❤️ my local lululemon 🍋 for selling every day essentials for men and woman. Although material is not so good 😕 lately. I was hoping it would be more fun, cool, colorful and vibrant attractive for customers and money's worth for customers.

Frequently Asked Questions About lululemon

Where is lululemon Scarborough located?

lululemon Scarborough is located at 300 Borough Drive, Suite 245, Toronto, ON, M1P 4P5, inside Scarborough Town Centre.

What are the regular store hours for lululemon Scarborough?

The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from lululemon

lululemon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 15, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: