lululemon

4.1
264 reviews

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Storelululemon athletica
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
25 The West Mall, Toronto, ON
M9C 1B8, Canada

Hours

Reviews

4.1
264 reviews
5 stars
167
4 stars
38
3 stars
16
2 stars
3
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, highlighting specific employees who went above and beyond to assist.

Product Quality

While some customers appreciated the quality of the products, others expressed dissatisfaction with the durability and exchange policies.

Inconsistent Experiences

There were mixed reviews regarding customer service consistency, with some customers reporting excellent experiences while others faced unhelpful or rude staff.

Store Environment

The store was generally described as clean and well-organized, but some customers noted issues with temperature and long wait times during busy periods.
  • RS
    Renita Singh
    Jan 3, 2026
    5.0
    Came in here just to browse and ended up leaving with 3 define jackets. Customer service was great!
  • XL
    XMAS Lifesavers
    Dec 26, 2025
    5.0
    Great place with incredible view items to choose from. I love their store and Brand. I shop from them every-time I am at the mall.
  • SL
    Sean Lagan
    Dec 23, 2025
    5.0
    Just wanted to throw a big shoutout to Andrew and Francesco at the Sherway location today. I had to find a very last minute addition to my wife’s present. These guys were pros helping me find something that would definitely be a hit and fit my budget (settling on the Wunder Puff long jacket. We did our Christmas tonight, and she loved it!! Going to the mall over the holidays can be stressful, unpleasant and overwhelming but staff like that make it as easy and as enjoyable as possible. I’ll definitely be back!
  • LW
    Lobsang Wangdue
    Dec 20, 2025
    5.0
    We visited the Lululemon store at Sherway Gardens recently ( 19/12/2026) and received wonderful service from a sales associate whose name we unfortunately didn’t catch. Even though we forgot our nurse ID, he went out of his way to help us with his own personal discount coupon. We purchased two pairs of gloves for personal use. His kindness made the experience truly pleasant. He is a real asset to the store.
  • MB
    Marty Byrde
    Dec 10, 2025
    5.0
    Went in to purchase a new pair of leggings for my daughter. Was greeted within moments of walking in and asked if i needed help finding anything, i explained i was looking for leggings, she pointed me in the right direction. Gave my daughters sizes , she made recommendations based on the use which was great. Felt welcomed and taken care of from the moment I entered. fantastic shopping experience.

Frequently Asked Questions About lululemon

What are the operating hours of lululemon at Sherway Gardens?

lululemon at 25 The West Mall, Unit 1766B, Toronto is open from 10:00 AM to 9:00 PM Monday through Saturday, and 10:00 AM to 6:00 PM on Sundays.

Does lululemon at Sherway Gardens offer in-store shopping and pickup?

Yes, this lululemon location offers in-store shopping and has in-store pickup available.