lululemon

4.3
380 reviews

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Store
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
218 Yonge Street, Toronto, ON
M5B 2H6, Canada

Hours

Reviews

4.3
380 reviews
5 stars
260
4 stars
54
3 stars
15
2 stars
8
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were several reports of rude or inattentive service, particularly from specific employees.

Product Quality

Customers expressed disappointment with the quality of some products, citing issues with durability and the effectiveness of the quality guarantee.

Return Policy

There were mixed reviews regarding the return policy, with some customers frustrated by the lack of refunds and the insistence on exchanges.

Store Experience

The shopping experience varied widely, with some customers enjoying a well-organized store and attentive staff, while others reported chaotic conditions and poor service.

Pricing

Customers noted that while the prices are high, many believe the quality justifies the cost, although some felt the value was lacking.
  • MM
    mm
    3 days ago
    1.0
    Adrienne was so rushed and hurried with me as I sought customer assistance. I was looking for some activewear and asked for her help with suggestion. Speaking a mile a minute and looking in every direction. It was the wildest thing. Then rushed off to speak to another customer (as if there weren't so many other reps available to speak with her 🙄 ). Then after that, she was just standing there looking at tables..... the customer you're with is your number 1 priority. Turned me off buying anything from that store, so I just left. Foolish girl when there's allo and aritzia right around the corner. I'd rather shop on Amazon then deal with these bot associates you hire. I had such a bad feeling. So disappointed in your 'customer service.'
  • GB
    Gaga Bichon
    4 days ago
    4.0
    Nice, friendly, and effective service
  • AS
    Armstrong Solace
    Nov 15, 2025
    2.0
    Of all the things we bought bottle from Lululemon and it's color starting to rip off. On complaining they said they can't help.
  • SC
    Supang Suttiwong (Charlotte)
    Nov 15, 2025
    5.0
    The staff was so kind and helpful. She helped us check the size and color and even placed the online order for us.
  • VN
    Valerie Ngo
    Oct 26, 2025
    1.0
    Dear Lululemon Team, During my recent visit to your store, I was assisted by an Asian male cashier whose service was noticeably inattentive. Unfortunately, the retail security tag was left on one of the pair of pants I purchased. I value Lululemon’s products and service standards, but this experience fell short of expectations. I hope this feedback helps improve attention to detail and customer care at this location.

Frequently Asked Questions About lululemon

Where is lululemon located in Toronto?

lululemon is located at 218 Yonge Street, Unit 3102B, Toronto, ON M5B 2H6, Canada.

What are the opening hours of lululemon at the Eaton Centre?

lululemon is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.