Business Details
About
Sportswear StoreWomen's Clothing StoreMen's Clothing StoreEvent VenueCoworking SpaceCafeFitness Classes
A community focused store that offers athletic wear & accessories, an in-store studio, healthy cafe and a space to gather for events and experiences.
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
Details
- Cash onlyNot available
- Curbside pickupNot available
Location
Hours
Reviews
4.2
344 reviews
5 stars
221
4 stars
61
3 stars
20
2 stars2
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, although there were some negative experiences reported regarding specific employees.
Product Quality
Many customers highlighted the high quality and durability of Lululemon products, though some expressed disappointment over recent changes in product offerings and policies.
Store Environment
The store was frequently described as clean, organized, and welcoming, contributing positively to the shopping experience.
Mixed Experiences
While many reviews were positive, there were notable complaints about inconsistent service and specific negative interactions with staff.
Pricing Concerns
Some customers mentioned that prices can be steep, but many felt the quality justified the cost.
- TDThomas DurhamNov 14, 20251.0The product is great, don’t get me wrong, the review is about the location. They don't answer their phone. I called several days to get an update, no answer. Have pants getting hemmed since Saturday and haven't heard anything from them. So I went in the store and there was so many staff available, three employees chit chatting together and not one is tasked with phone duty. Also, I told one Rep I was here to pickup my order and she asked if I got an email. I said, no, but it’s been a week. She said you need the email, I mentioned again the long wait, so she looked. My pants were ready. So if I didn’t pushed her to look I wouldn’t have got them. Plus, never was notified by email. You would think at this price point, we would get better service.
- SBSylva BaroodyNov 10, 20255.0Excellent customer service.
- HZHelen ZhangNov 3, 20255.0Kathy, Emma and the rest of the team are the best! They went above and beyond to help me out and I'm so grateful for the community here at the queen street west location.
- AAAliceOct 15, 20255.0Very nice and helpful staff. I didn’t know the store offers free hemming and they were very kind to tell me about it while I was trying on pants I have so many pants that are a tad too long that I was able to bring in to be hemmed
- JDJordan DOct 14, 20255.0Ive visited Lululemon at 318 Queen Street West multiple times now and was genuinely impressed from start to finish. The store was bright, clean, and organized, making it easy to find exactly what I was looking for. The staff were incredibly welcoming and knowledgeable. The quality of the products speaks for itself — the fabrics are durable, comfortable, and stylish. You can tell everything is designed with both performance and everyday wear in mind. I especially appreciated how the staff encouraged me to try things on and made sure I was completely happy with my purchase. I’ll definitely be returning for more! P.S Shout out to all the staff at this location!!!
Frequently Asked Questions About lululemon
What types of products does lululemon offer at the Toronto Queen Street West store?
The store offers technical athletic wear and accessories suitable for yoga, dancing, running, and other activities.
What are the regular opening hours of lululemon at this location?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does lululemon at Queen Street West provide any curbside pickup services?
Yes, this location offers curbside pickup.
Can customers shop inside the lululemon store at Queen Street West?
Yes, in-store shopping is available at this location.
What community or event features does lululemon at this location provide?
The store includes an in-store studio, a healthy cafe, and a space to gather for events and experiences.
Where is lululemon Toronto Queen Street West located?
It is located at 318 Queen Street West, Toronto, ON, M5V 2A5, Canada.
What are the holiday hours for lululemon at Queen Street West?
Holiday hours vary; for example, on December 24, 2025, the store is open from 9:00 AM to 4:00 PM, closed on December 25, and open from 9:00 AM to 9:00 PM on December 26.
Are there any nearby cafes where I can relax before or after visiting lululemon?
Yes, the Lazy Cat Cafe, a nearby restaurant and cafe that also welcomes pets, is close by and a great spot to relax.
Which nearby transit or entertainment venues can help enhance a visit to lululemon?
The Sketch Comedy Lounge and ALTdot Comedy Lounge are nearby comedy clubs offering entertainment before or after your shopping trip.
Are there other shopping options near lululemon's Queen Street West location?
Yes, nearby stores include Fjallraven Toronto for outdoor gear, Roots Canada Ltd for clothing, and Garage for women's clothing and fashion accessories.