lululemon

4.2
344 reviews

About

Sportswear StoreWomen's Clothing StoreMen's Clothing StoreEvent VenueCoworking SpaceCafeFitness Classes
A community focused store that offers athletic wear & accessories, an in-store studio, healthy cafe and a space to gather for events and experiences. Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
318 Queen Street West, Toronto, ON
M5V 2A5, Canada

Hours

Reviews

4.2
344 reviews
5 stars
222
4 stars
61
3 stars
20
2 stars
2
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customer service is frequently praised, with many reviewers highlighting the helpfulness and friendliness of the staff.

Product Quality

Customers appreciate the high quality and durability of the products, often noting that they are worth the investment.

Store Experience

The store is generally described as clean, organized, and welcoming, although some customers reported negative experiences with specific staff members.

Communication Issues

Several reviews mention difficulties with communication, particularly regarding order updates and staff responsiveness.

Policy Changes

Customers expressed disappointment over recent changes to policies, such as the discontinuation of repair services and alterations, which affected their loyalty to the brand.
  • KH
    Krystal Hill
    Dec 2, 2025
    5.0
    The staff was extremely helpful, I appreciate them understanding and helping me fix an issue I had. Highly recommend this location, thanks again.
  • SB
    Sylva Baroody
    Nov 10, 2025
    5.0
    Excellent customer service.
  • HZ
    Helen Zhang
    Nov 3, 2025
    5.0
    Kathy, Emma and the rest of the team are the best! They went above and beyond to help me out and I'm so grateful for the community here at the queen street west location.
  • AA
    Alice
    Oct 15, 2025
    5.0
    Very nice and helpful staff. I didn’t know the store offers free hemming and they were very kind to tell me about it while I was trying on pants I have so many pants that are a tad too long that I was able to bring in to be hemmed
  • JD
    Jordan D
    Oct 14, 2025
    5.0
    Ive visited Lululemon at 318 Queen Street West multiple times now and was genuinely impressed from start to finish. The store was bright, clean, and organized, making it easy to find exactly what I was looking for. The staff were incredibly welcoming and knowledgeable. The quality of the products speaks for itself — the fabrics are durable, comfortable, and stylish. You can tell everything is designed with both performance and everyday wear in mind. I especially appreciated how the staff encouraged me to try things on and made sure I was completely happy with my purchase. I’ll definitely be returning for more! P.S Shout out to all the staff at this location!!!

Frequently Asked Questions About lululemon

What types of products does lululemon offer at the Toronto Queen Street West store?

The store offers technical athletic wear and accessories suitable for yoga, dancing, running, and other activities.

What are the regular opening hours of lululemon at this location?

The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.