Business Details
About
Sportswear StoreWomen's Clothing StoreMen's Clothing StoreEvent VenueCoworking SpaceCafeFitness Classeslululemon athletica
A community focused store that offers athletic wear & accessories, an in-store studio, healthy cafe and a space to gather for events and experiences.
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
Details
- Cash onlyNot available
- Curbside pickupNot available
Location
Hours
Reviews
4.2
349 reviews
5 stars
224
4 stars
61
3 stars
21
2 stars2
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff received mixed reviews, with many praising their helpfulness and friendliness, while others reported rude or unprofessional behavior from certain employees.
Product Quality
Customers generally appreciated the high quality of Lululemon products, although some expressed disappointment over recent changes in repair policies and product durability.
Store Experience
The store environment was often described as clean and organized, but some customers noted issues with staff communication and service during busy times.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing discrepancies between different regions and the perceived high cost of items.
- EFEdwin FigueroaDec 30, 20251.0Disappointed with the service here. I placed an order for a jacket for in-store pickup, only to have it cancelled. When I went into the store to resolve it, the staff offered zero solutions
- ATAvary TrindadeDec 29, 20255.0me and my friends visited this lululemon today, we had THE BEST experience here because of the employee Kat. we’ve never experienced such good customer service by anyone like that’s before. Kat if you’re seeing this - WE LOVE YOU, you made our day!! - love the girls from the change room with the sports bras 😊😊
- AAAmberDec 24, 20251.0I’ve had to edit this review after an awful experience in store this evening. I purchased a scuba full zip hoodie, one-year and three months ago. The zipper had broke in the washing machine, and for months I was not able to wear the sweater zipped up all the way. I asked the manager on duty today to take a look at my sweater for a possible repair. She completely refused. After looking up my purchase in the system, she informed me that there was nothing that could be done from lululemon, as the purchase was made over a year ago. Fine. I asked the manager to explain Lululemon’s quality promise guarantee, but she could not explain it to me. I checked the website later on for clarification, and the policy stated that after a year, products are assessed on a case-by-case basis for their eligibility for repair or replacement. The problem is that she would not even take a look at the broken zipper. Now tell me, how could a manager deny this claim without even assessing the item? I am a Sweat Collective and Collective Pinnacle member, and have been shopping at lulu for over 10 years. What a shame. Do better.
- KHKrystal HillDec 2, 20255.0The staff was extremely helpful, I appreciate them understanding and helping me fix an issue I had. Highly recommend this location, thanks again.
- HZHelen ZhangNov 3, 20255.0Kathy, Emma and the rest of the team are the best! They went above and beyond to help me out and I'm so grateful for the community here at the queen street west location.
Frequently Asked Questions About lululemon
What types of products does lululemon offer at the Toronto Queen Street West store?
The store offers technical athletic wear and accessories suitable for yoga, dancing, running, and other activities.
What are the regular opening hours of lululemon at this location?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does lululemon at Queen Street West provide any curbside pickup services?
Yes, this location offers curbside pickup.
Can customers shop inside the lululemon store at Queen Street West?
Yes, in-store shopping is available at this location.
What community or event features does lululemon at this location provide?
The store includes an in-store studio, a healthy cafe, and a space to gather for events and experiences.
Where is lululemon Toronto Queen Street West located?
It is located at 318 Queen Street West, Toronto, ON, M5V 2A5, Canada.
What are the holiday hours for lululemon at Queen Street West?
Holiday hours vary; for example, on December 24, 2025, the store is open from 9:00 AM to 4:00 PM, closed on December 25, and open from 9:00 AM to 9:00 PM on December 26.
Are there any nearby cafes where I can relax before or after visiting lululemon?
Yes, the Lazy Cat Cafe, a nearby restaurant and cafe that also welcomes pets, is close by and a great spot to relax.
Which nearby transit or entertainment venues can help enhance a visit to lululemon?
The Sketch Comedy Lounge and ALTdot Comedy Lounge are nearby comedy clubs offering entertainment before or after your shopping trip.
Are there other shopping options near lululemon's Queen Street West location?
Yes, nearby stores include Fjallraven Toronto for outdoor gear, Roots Canada Ltd for clothing, and Garage for women's clothing and fashion accessories.