lululemon

3.6
196 reviews

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Store
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
3401 Dufferin St, Toronto, ON
M6A 3A1, Canada

Hours

Reviews

3.6
196 reviews
5 stars
102
4 stars
27
3 stars
12
2 stars
5
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service Issues

Numerous reviews highlighted poor customer service experiences, with staff being described as rude, dismissive, or unhelpful.

Positive Staff Experiences

Some customers praised specific employees for their exceptional service, noting helpfulness and friendliness.

Store Management Concerns

Several reviews mentioned dissatisfaction with store management, citing unprofessional behavior and lack of support for staff.

Product Quality Praise

Customers generally expressed satisfaction with the quality of Lululemon products, often highlighting comfort and durability.

Inconsistent Experiences

While some customers had great experiences, others reported feeling ignored or unwelcome, indicating a lack of consistency in service.
  • CA
    Charley Atkinson
    5 days ago
    5.0
    Awesome staff, had to do a quality swap and girl at the cash was so nice and super accommodating. Praise to her!!
  • KK
    Kristina Kiss
    Nov 16, 2025
    1.0
    I’d have to say this is one of the worst locations of Lulu in Toronto. Ugh worst cashiers ever. All of you are so unhappy and miserable. Y’all need to quit or take a customer service tutorial.
  • JM
    Josiah Manning
    Nov 16, 2025
    1.0
    Scammed me out of $50 and no refund for the item i payed for
  • AK
    Ahmad Keshavarzian
    Nov 2, 2025
    5.0
    I like it’s sweatshirts and hoodies!👌
  • JJ
    Joeanne
    Oct 12, 2025
    1.0
    A white blonde woman working at the registers was very rude, and had no sense of urgency whatsoever. We were clearly in a rush and the mall closed at 7, it was already 6:40. We got to the line at the front and she tells us to give her a second while she slowly talks with her coworker about a product inquiry the customer next to us were having. No sense of urgency at all!!! We handed them the cash amount and the register bugs and since we were in a rush we told her that if the issue is difficult she could just leave it and hand us the money back, which by the way was still in her hands!! It was not even in the cash register and she was being very dismissive about it and pushing me away and telling me to just give her a second while she calls her manager Micheal who is half way across the whole world and calls for him as quietly as she could and making the whole situation very stressful. By this time I had already tried to be respectful about it and telling them if it can’t be done quick that they can just leave it and as soon as another coworker stepped in to help it was resolved immediately. I had no problem with the sales associates up until the white blonde lady we worked with at the register. Tested our patience and was not professional or knowing of their job at all.

Frequently Asked Questions About lululemon

What is the physical address of lululemon in Toronto?

lululemon is located at 3401 Dufferin St, Unit 512, Toronto, ON, M6A 3A1, Canada.

What are the regular store hours for lululemon at the Yorkdale location?

The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 7:00 PM.