Business Details
About
Cannabis Store
FIKA is a new type of cannabis retail store. It is a state of mind, a lifestyle. We practice a considered approach to the modern cannabis consumer — embracing a new identity that is sophisticated, stylish, and shameless. Visit our dispensary in Toronto's Fairview Mall for an experience like no other. We have a variety of cannabis products to choose from. You can also order online for a click and collect option.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
204 reviews
5 stars
134
4 stars
9
3 stars2
2 stars3
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly Emily and Ty, while others reported rude and unprofessional behavior from certain employees.
Product Quality
The quality of products received mixed reviews; some customers appreciated the selection and quality, while others found the prices high and the products lacking.
Store Environment
The store generally has a positive vibe and is described as clean and well-organized, although some customers noted a decline in the welcoming atmosphere.
Pricing Concerns
Several reviews highlighted that prices are consistently higher than competitors, leading to dissatisfaction among price-sensitive customers.
Staff Knowledge
While many staff members were noted for their product knowledge and helpful recommendations, there were instances of staff being unhelpful or lacking knowledge.
- TSTaieb SingdhoNov 14, 20251.0I have been a regular customer at Fika cannabis store for quite some time, living right across the street and frequently placing online orders for convenient pickup. I am about 6 feet tall, with a dark beard and some gray hair—there is no way I appear underage. In my more than 25 previous visits, I have never once been asked for ID nor have i witnessed the staff ask for an id from the other customers while i was present. However, during my recent visit, I encountered a new customer service representative who had trouble locating my order. I was patient and polite but things took a turn when she insisted on seeing my ID, which I didn't have with me. Even after showing her my banks debit card with my name matching the order, she refused to hand over my purchase. I then told her I was willing to abandon my online order and instead buy something directly in-store as a regular customer but she denied me service there too. Her tone felt needlessly authoritative, as if she was trying to assert power rather than help a loyal customer. While I understand the legal obligation to verify ID, her sudden strictness and uncooperative attitude felt inconsistent, disrespectful and unnecessary. This kind of treatment has made me feel undervalued despite my loyalty. If no corrective action is taken to improve these interactions, I will seriously reconsider continuing to shop at Fika.
- JJJeedo JeansipenNov 12, 20251.0WARNING!!! My experience at this dispensary was deeply disappointing due to the shameful unprofessional behavior of certain staff members. What should have been a respectful, customer-focused environment instead revealed clear signs of jealousy, hostility, and discriminatory conduct. It’s unfortunate to see personal insecurities and unprofessional attitudes overshadow what could be a great establishment. Management should seriously evaluate their hiring standards and workplace culture , professionalism and respect should never be optional in customer service. Who knows maybe they’ve been using too much of their own supply. Until improvements are made, I strongly advise others to take their business elsewhere.
- LKLydia KOct 26, 20255.0The customer service at this location is the best. Emily and Terrel are so helpful and so friendly. Always appreciate their help!!
- JHJustin-O’Dae HallOct 26, 20255.0Terrell, Emily have fantastic costumer service. They always keep us informed with what we are buying and give us great deals
- TTTankerTOct 25, 20255.0I've been coming to this location a little over 2 years since they opened and I've always had a great experience. Emily has helped me out the last several visits and I couldn't be happier with her recommendations. She seems very knowledgeable in everything from different strains, candies & accessories.
Frequently Asked Questions About FIKA Cannabis | Fairview Mall
What are the operating hours of FIKA Cannabis in Fairview Mall?
FIKA Cannabis in Fairview Mall is open daily from 10:00 AM to 11:00 PM.
Does FIKA Cannabis offer in-store pickup for online orders?
Yes, FIKA Cannabis offers in-store pickup for customers who order online.
Which payment options are accepted at FIKA Cannabis?
FIKA Cannabis accepts American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
What types of cannabis brands does FIKA Cannabis carry?
FIKA Cannabis carries brands such as BoySmells, General Admission, Good Supply, Redecan, Pure Sunfarms, Tweed, and many more.
Where is FIKA Cannabis located within Toronto?
FIKA Cannabis is located at 1800 Sheppard Ave E, Unit 1047, Toronto, ON, M2J 5A7, Canada inside Fairview Mall.
Does FIKA Cannabis provide cannabis education and community events?
FIKA embraces cannabis culture including events, education, and advocacy as part of their lifestyle approach to cannabis retail.
What nearby restaurants can I visit before or after shopping at FIKA Cannabis?
Nearby restaurants include Bourbon Street Grill for barbecue, Yoi Japanese Eatery, and Good Karma featuring Indian cuisine.
Are there nearby coffee shops close to FIKA Cannabis at Fairview Mall?
Yes, there are coffee shops nearby such as Tim Hortons and Starbucks Canada where customers can relax.
Can I visit nearby spas or salons when I come to FIKA Cannabis?
Absolutely, Tonyc Salon & Spa and Sunshine Spa & Nails are nearby for customers looking to combine beauty services with their visit.
Is there public transportation or travel services near FIKA Cannabis?
Travel Sensations, a transportation service, is located near FIKA Cannabis to help customers with travel arrangements.