David Yurman

Reviews

• CM

  christine m

  3 days ago
  5.0
  Thank you to Summer for your time and efforts with our purchase we love you!! 🫶🏻🫶🏻🫶🏻 thank you Arun for being so helpful and supportive while we were at the location waiting and being cared for 🙏🏻🤍 also we love you guys and we appreciate the manager Lindsay for helping us with our experience today! We’ll be back for sure and highly recommend you!
• SI

  Sara Ip

  4 days ago
  5.0
  We had many visits to this location and many times we were happy with our care. First, Summer helped us pick out the best pieces that we loved. We had delicious treats and champagne with chocolates but that’s not the point. We also noted that everything was wonderful from the moment we entered. We were gifted delicious water and Arun Mehta helped us feel safe and taken care of, which is extremely important at any luxury jewelry store. After so many moments of happiness and gratitude, I decided to leave a review for Summer, Arun and the manager Lindsay because our experience was exceptional! 5/5 stars ⭐️⭐️⭐️⭐️⭐️ and 💎💎💎💎💎💎💎💎💎💎 10/10 diamonds for the best, kindest and healthiest people we’ve worked with, especially our SA Summer 💝🪽🪽
• MV

  Mark Vaisberg

  Feb 23, 2026
  5.0
  Every time I visit, I have amazing and professional service. It’s always a pleasure to come to the store and see the happy staff. The store manager Ernesto is delightful as well. The sisters, Cherise & Ria are splendid and take care of me.
• LN

  Linh Nguyen

  Feb 13, 2026
  1.0
  I decided to visit the David Yurman store in person to try a few pieces on, and honestly, the experience was extremely disappointing. From the moment we walked in, there was zero greeting or acknowledgment — no hello, no check-in, nothing. We were left completely alone until I finally asked to try on a pair of earrings myself. Even during the try-on, there was barely any assistance or guidance. The only real interaction I got was being asked whether I wanted to buy them or not, which made the whole experience feel transactional and unwelcoming rather than luxury. Ironically, the lack of service just pushed me to go home and purchase online instead. For a brand positioned as high-end, the in-store experience should feel elevated — and this absolutely did not. Honestly, this location has no business being in the mall if this is the level of service. You’re better off going to Holt Renfrew to try pieces on, or just buying online and skipping the store entirely.
• SK

  Steve K

  Feb 12, 2026
  1.0
  The quality and customer service from David Yurman is 1 star. I bought 2 - Box Chain Bracelet with Stainless Steel and Sterling Silver, 2.7mm from them ($300 each) and they both broke within the first few months. When they broke, I didn't realize until it was too late and could not find. I explained the situation to customer support (Muhra) and she didn't offer any goodwill or solutions. I will not buy from David Yurman ever again.

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