Business Details
About
Clothing StoreFashion Accessories Store
Iconic couture house offering ready-to-wear, leather goods, shoes, accessories, watches, high jewelry, fragrances and beauty products.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
3.6
97 reviews
5 stars
55
4 stars
10
3 stars
2
2 stars
3
1 star
27
- MFMykhaylo FylypivNov 1, 20251.0I ordered a perfume from Chanel 10 days before my dad’s birthday. My order number is MP1CA02553101. I received the tracking number 1024201005776946, which shows that Canada Post delivered the package on September 16, 2025, at 12 PM. However, I never received any package. There was no delivery notice, and the courier never contacted me. I contacted customer support several times — they said they would start an investigation, but they did nothing and just ignored my messages. I’m very disappointed with this situation and with Chanel’s service. My dad never received his gift, and I lost $200. I do not recommend ordering from Chanel, because there is no guarantee that you’ll actually receive your purchase. 😞
- FPFatema PardhanSep 26, 20255.0Updating my review because Kate, the Assistant Manager, completely turned my experience around. She was incredibly professional, thoughtful, and truly went above and beyond. After a few months of patience, I finally received my Chanel 25 — all thanks to Kate’s dedication and exceptional service. She is amazing!
- KOKatie O'ByrneAug 16, 20251.0Unfriendly - unhelpful - left to go check if they had a brush that I was wanting, waited ten minutes while the manager checked and reassigned the sales associate assuming that I was done shopping. I walked out
- DDDarylJul 30, 20252.0Couldn’t afford anything in there
- NBNeil BaldwinJul 28, 20254.0We visited the Chanel shop whilst in Toronto. The staff were very friendly and helpful. However the choice of dresses was very limited and sadly the only one we liked needed shortening and the turn around time was 7 days which was too long for our stay
Frequently Asked Questions About CHANEL
What types of products does CHANEL offer at the 50 Bloor Street West location?
CHANEL offers ready-to-wear clothing, leather goods, shoes, accessories, watches, high jewelry, fragrances, and beauty products.
Where is the CHANEL boutique located in Toronto?
The CHANEL boutique is located at 50 Bloor Street West, 2nd floor, Holt Renfrew, Toronto, ON, M4W 3L8, Canada.
What are the regular store hours for CHANEL on weekdays?
CHANEL is open from 10:00 AM to 7:00 PM Monday through Saturday.
What are CHANEL's store hours on Sundays?
On Sundays, CHANEL is open from 12:00 PM to 6:00 PM.
Is CHANEL open on major holidays like Christmas and New Year's Day?
No, CHANEL is closed on Christmas Day (December 25) and New Year's Day (January 1).
Does CHANEL offer in-store shopping and curbside pickup?
Yes, CHANEL provides both in-store shopping and curbside pickup services.
How can I contact CHANEL's Toronto Bloor Street boutique?
You can contact the boutique at +1 416-964-1085.
What nearby luxury brands can I visit along with CHANEL on Bloor Street?
Nearby luxury brands include Max Mara, Dior, and CELINE, which are located close to CHANEL, making it convenient to explore multiple high-end fashion stores during your visit.
Are there any cafes near CHANEL at 50 Bloor Street West where I can relax?
Yes, nearby cafes such as Starbucks and Holts Café | Contemporary Canadian Cuisine offer great spots to relax before or after shopping at CHANEL.
Is there easy access to fashion and accessory shopping near the CHANEL store?
Absolutely, the area around CHANEL features numerous fashion and accessory stores including Charlotte Tilbury, Weekend Max Mara, and BOSS Womenswear Shop, providing a comprehensive luxury shopping experience.