CHANEL

3.1
278 reviews

About

Clothing StoreFashion Accessories Store
Iconic couture house offering ready-to-wear, leather goods, shoes, accessories, watches, high jewelry, fragrances and beauty products.

Details

  • Curbside pickupAvailable

Location

CHANEL
3401 Dufferin Street, Toronto, ON
M6A 2T9, Canada

Hours

Reviews

3.1
278 reviews
5 stars
106
4 stars
37
3 stars
20
2 stars
8
1 star
107
  • JL
    Jonathan Liu
    Nov 15, 2025
    1.0
    People here tries to sell defective bags. Clearly there is issues with the lining and proceeds to sell it as if its perfect. Go to Bloor do not waste your time with the staffs here unless you want to buy 10 K defective bags 🎉
  • MM
    MaRyaM
    Oct 4, 2025
    1.0
    I am disappointed with my recent experience at Chanel Toronto. I purchased a pair of Chanel loafers in August, and after wearing them only once, the shoes were damaged. When I returned them, I was offered only a gift card, despite the product being clearly defective. Chanel is a luxury brand that promises exceptional quality and service, and I expected a proper replacement or a fair solution. I feel let down by the lack of accountability and support. The service and customer support were shockingly poor — something I never expected from Chanel. This is unacceptable for a luxury brand, and I expect proper accountability.
  • SP
    sabrina parsons
    Sep 27, 2021
    1.0
    Went into Chanel store at YORKDALE mall to bring in some earrings for repair which had lost some crystals.... Over the years, I have been a very good customer at Chanel. The male sales associate, (short Asian in his 40-50's) insinuated that my earrings were fakes because he was unable to pull up the original receipt. He made me feel as though i was a criminal. I came home and located my receipt. Trying to get in touch with a manager but of course NO ANSWER!! This location is the worst!!!!! YORKVILLE location is ALWAYS a pleasure to shop at. Spend your money at any location other than Yorkdale. Horrible customer service!!!!
  • CL
    CC LARA
    Mar 22, 2021
    3.0
    Impatient staff and stock is so-so They don’t answer phone
  • JW
    Junfu Wang
    Jun 16, 2019
    1.0
    stay here 10min no sales helped us

Frequently Asked Questions About CHANEL

What types of products does CHANEL offer at the Yorkdale Shopping Centre boutique?

CHANEL offers ready-to-wear clothing, leather goods, shoes, accessories, watches, high jewelry, fragrances, and beauty products.

Where is the CHANEL boutique located in Toronto?

It is located at 3401 Dufferin Street, inside Holt Renfrew at the Yorkdale Shopping Centre, Toronto, ON, M6A 2T9, Canada.