Business Details
131 Bloor Street West, Toronto, ON
M5S 1R1, Canada
Certified by Cartier • Feb 22, 2026
(416) 413-4929
Certified by Cartier • Feb 22, 2026
About
Certified by Cartier • Feb 22, 2026
Jewelry StoreFashion Accessories StoreJewelerDiamondsPerfume StoreGift ShopCartier
Founded in 1847 in Paris, Cartier stands as one of the world’s most esteemed and respected Maisons in the luxury industry. Today, the Maison is renowned worldwide for its jewelry creations and watches, perfumes and exceptional accessories - symbols of fine craftsmanship and elegance, quality and excellence.
Location
Certified by Cartier • Feb 22, 2026
Hours
Certified by Cartier • Feb 22, 2026
Reviews
4.0
218 reviews
5 stars
152
4 stars
12
3 stars
5
2 stars
6
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised attentive and friendly staff, others reported rude and dismissive behavior, leading to a disappointing experience.
Appointment Management
Several customers expressed frustration with appointment management, citing long wait times and lack of acknowledgment upon arrival, which detracted from their overall experience.
Luxury Experience
Many customers felt that the luxury shopping experience was lacking, with some noting that they did not receive the expected level of hospitality, such as being offered refreshments.
Product Knowledge
Some reviews highlighted the staff's product knowledge and helpfulness, while others experienced a lack of engagement and assistance, impacting their purchasing decisions.
- AOAbimbola OlatunjiFeb 19, 20265.0Cartier is the best product ever
- AKAravin KFeb 17, 20265.0Came into get my partner her first watch. Sara was patient and helpful! Thanks for the good service!
- MMMeli mokaJan 31, 20261.0Extrêmement déçu par mon expérience chez Cartier. Je me suis déplacé à la boutique Cartier située sur Bloor Street à Toronto vers 17 h, pour constater que le magasin était fermé, sans aucune indication préalable. Nous avons tenté de communiquer avec le service à la clientèle en utilisant le numéro affiché sur la porte, mais n’avons obtenu aucune réponse ni explication concernant cette fermeture hâtive. Cette situation est d’autant plus frustrante que j’avais planifié un voyage de plus de 6 heures de route dans le but précis d’acheter une pièce Cartier pour mon 25ᵉ anniversaire. Une expérience très décevante pour une maison de ce prestige
- RPReine PersaneJan 21, 20261.0The Bloor Street location has terrible service. They’re not customer-centric. I’m changing brands altogether.Cartier: change your staff they’re keeping your bottom line at the bottom.
- DLDane LiskaJan 9, 20265.0Amazing service and all around experience! JB is the best! and he should be your go to sales rep, he puts in the extra time, getting to know your likes/dislikes, going over and beyond on delivery and ensuring you leave happy with every visit. Purchased my wedding ring here and would be coming back again for the many other things on my wish list.
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Certified February 22, 2026Yext Knowledge Graph
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