Brand Certified
American Eagle & OFFLINE
4.2(501 reviews)
Certified by American Eagle & OFFLINE • Feb 22, 2026
Business Details
218 Yonge Street, Toronto, ON
M5B 2H6, Canada
Certified by American Eagle & OFFLINE • Feb 22, 2026
(416) 204-9557
Certified by American Eagle & OFFLINE • Feb 22, 2026
https://storelocations.ae.com/ca/on/toronto/00929-218-yonge-street.html
Certified by American Eagle & OFFLINE • Feb 22, 2026
About
Certified by American Eagle & OFFLINE • Feb 22, 2026
Clothing StoreWomen's Clothing StoreMen's Clothing StoreT-Shirt StoreSwimwear Store
American Eagle is jeans, clothing & accessories that make you feel like the best, most comfortable you.
Live your life in AE. #AEJeans
Details
- DeliveryNot available
- Curbside pickupAvailable
Location
Certified by American Eagle & OFFLINE • Feb 22, 2026
Hours
Certified by American Eagle & OFFLINE • Feb 22, 2026
Reviews
4.2
501 reviews
5 stars
273
4 stars
131
3 stars
61
2 stars
11
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, creating a welcoming shopping environment.
Store Atmosphere
The store was noted for its clean and organized layout, contributing to a positive shopping experience.
Product Quality
Customers frequently highlighted the high quality of the clothing, particularly the jeans, which were described as comfortable and stylish.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and poor customer service in some instances.
- TTTyroneJan 27, 20265.0The Reality: In a place as fast-moving as the Eaton Centre, the default atmosphere is usually one where people look past you. When that isn’t the approach, it stands out immediately. The Experience: I’ve had a complicated few months, re-establishing access to essentials most people take for granted. I didn't walk into this location in a particularly light headspace. What struck me right away wasn’t the clothes—it was the environment. Between the diversity of the staff and the inclusive tone on the floor, it was easy to just exist in the space without feeling rushed, judged, or invisible. Why it matters: American Eagle hasn't been in my regular rotation, but this visit changed that. Even without a purchase today, the quality of the customer service was noticeable—present, respectful, and human. Final Verdict: Sometimes service isn’t about a transaction. It’s about whether someone takes a moment to treat you like a person. When that happens, it means more than people realize. Huge respect to this team for creating a space that feels welcoming to everyone, regardless of what they're going through.
- AJabby jassimJan 21, 20265.0“I had an excellent experience with the customer service (Rachel). Rachel took the time to understand what I was looking for, explained the differences between models clearly, and never made me feel rushed. Her honesty and expertise made my decision so much easier. The staff is super knowledgeable, polite, and professional, I would give all of them 10 stars if I could.Thank you for the outstanding service.”
- HLhenrietta loveJan 16, 20265.0This was my first time shopping at AE, and I usually struggle to find jeans for my height. Ariel was amazing and helped me find the perfect jeans. She was very friendly and knowledgeable.
- PPPrometheusJan 14, 20265.0Good selection and very friendly and personable staff
- NANia AlmJan 10, 20265.0Rachel is a great staff member, wonderful customer service! Love the store
Frequently Asked Questions About American Eagle & OFFLINE
What products does American Eagle & OFFLINE offer?
American Eagle & OFFLINE offers a wide range of products including women’s and men’s clothing, jeans, t-shirts, pants, shorts, tops, polos, shirts, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, and fragrance.
Where is American Eagle & OFFLINE located?
The store is located at 218 Yonge Street, Unit 1 105, Toronto, ON, within the Toronto Eaton Centre, postal code M5B 2H6, Canada.
What are the store hours for American Eagle & OFFLINE?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does American Eagle & OFFLINE offer in-store pickup or delivery services?
Yes, American Eagle & OFFLINE offers in-store pickup as well as curbside pickup, but they do not offer delivery services.
Which payment methods are accepted at American Eagle & OFFLINE?
They accept American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I contact American Eagle & OFFLINE for inquiries?
You can reach them by phone at +1 416-204-9557 or visit their website at https://storelocations.ae.com/ca/on/toronto/00929-218-yonge-street.html.
Are there any popular clothing stores near American Eagle & OFFLINE?
Yes, nearby clothing stores include J.Crew, Banana Republic, lululemon, and October’s Very Own, which offer a variety of fashion options and can be visited before or after shopping at American Eagle.
What shoe stores are located near American Eagle & OFFLINE?
Nearby shoe stores include Browns Shoes and Foot Locker, perfect for customers looking to complete their outfit with quality footwear after visiting American Eagle.
Are there any beauty or hair salons near American Eagle & OFFLINE?
Yes, Caryl Baker Visage is a nearby hair and beauty salon where customers can enjoy grooming and beauty services alongside their shopping trip.
What other useful retail and service shops are near American Eagle & OFFLINE?
Nearby you can find stores and services such as Bailey Nelson (eyewear/optometry), Yorkville Village Dental Group (dentist), La Senza (lingerie), Arc'teryx (outdoor gear), and IT Yuda (IT service and computer repair).
Brand Certified Facts from American Eagle & OFFLINE
American Eagle & OFFLINE partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website