Overall, customers praised the staff for being friendly, helpful, and accommodating, although there were some reports of rude behavior from certain employees.
Product Quality
Many reviews highlighted the high quality of the jeans and clothing, with customers expressing satisfaction with their purchases.
Store Environment
The store was noted for being well-organized and clean, contributing to a pleasant shopping experience.
Mixed Experiences
While many customers had positive experiences, there were notable complaints regarding inconsistent service and some negative interactions with staff.
NA
Nia Alm
2 days ago
5.0
Rachel is a great staff member, wonderful customer service! Love the store
DD
Doony
Dec 25, 2025
5.0
Nice staff and affordable pricing
AA
Amana Awfer
Dec 15, 2025
5.0
I usually don’t write reviews but I wanted to give a shoutout to I think her name is Maha, I believe she’s new working here but she did an incredible customer service at cash, she was very kind and patience. Definitely will come back to shop they’ve got an amazing collection
MS
Meagan Summers
Dec 8, 2025
5.0
Made an exchange, employee Ayuu was super friendly and helpful. Our original price was honored for the echange which was great.
TS
Tahir Savani
Nov 23, 2025
5.0
Incredible service. Shopping for jeans can be overwhelming with the wide selection of styles, sizing and colours.
The staff here is very accommodating and makes the shopping experience a breeze.
My gf is happy and has finally found a great pair of jeans at a great value!
The team here is exceptional!!
Frequently Asked Questions About American Eagle & OFFLINE
What products does American Eagle & OFFLINE offer?
American Eagle & OFFLINE offers a wide range of products including women’s and men’s clothing, jeans, t-shirts, pants, shorts, tops, polos, shirts, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, and fragrance.
Where is American Eagle & OFFLINE located?
The store is located at 218 Yonge Street, Unit 1 105, Toronto, ON, within the Toronto Eaton Centre, postal code M5B 2H6, Canada.
What are the store hours for American Eagle & OFFLINE?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does American Eagle & OFFLINE offer in-store pickup or delivery services?
Yes, American Eagle & OFFLINE offers in-store pickup as well as curbside pickup, but they do not offer delivery services.
Which payment methods are accepted at American Eagle & OFFLINE?
They accept American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I contact American Eagle & OFFLINE for inquiries?
You can reach them by phone at +1 416-204-9557 or visit their website at https://storelocations.ae.com/ca/on/toronto/00929-218-yonge-street.html.
Are there any popular clothing stores near American Eagle & OFFLINE?
Yes, nearby clothing stores include J.Crew, Banana Republic, lululemon, and October’s Very Own, which offer a variety of fashion options and can be visited before or after shopping at American Eagle.
What shoe stores are located near American Eagle & OFFLINE?
Nearby shoe stores include Browns Shoes and Foot Locker, perfect for customers looking to complete their outfit with quality footwear after visiting American Eagle.
Are there any beauty or hair salons near American Eagle & OFFLINE?
Yes, Caryl Baker Visage is a nearby hair and beauty salon where customers can enjoy grooming and beauty services alongside their shopping trip.
What other useful retail and service shops are near American Eagle & OFFLINE?
Nearby you can find stores and services such as Bailey Nelson (eyewear/optometry), Yorkville Village Dental Group (dentist), La Senza (lingerie), Arc'teryx (outdoor gear), and IT Yuda (IT service and computer repair).