American Eagle & OFFLINE

4.2
492 reviews

About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreT-Shirt StoreSwimwear Store
American Eagle is jeans, clothing & accessories that make you feel like the best, most comfortable you. Live your life in AE. #AEJeans

Details

  • DeliveryNot available
  • Curbside pickupAvailable

Location

American Eagle & OFFLINE
218 Yonge Street, Toronto, ON
M5B 2H6, Canada

Hours

Reviews

4.2
492 reviews
5 stars
263
4 stars
131
3 stars
61
2 stars
11
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised helpful and friendly service, others reported rude or unprofessional behavior from certain employees.

Store Environment

The store is generally described as well-organized and clean, with a welcoming atmosphere, although some customers noted issues with staff engagement.

Product Quality

Customers consistently highlighted the high quality of jeans and clothing, with many expressing satisfaction with their purchases.

Pricing

There are mixed opinions on pricing; while some customers appreciate the quality and discounts, others find the prices to be high.

Shopping Experience

Overall, many customers enjoyed their shopping experience, citing helpful staff and a good selection of products, though some had negative encounters that impacted their perception.
  • TS
    Tahir Savani
    1 day ago
    5.0
    Incredible service. Shopping for jeans can be overwhelming with the wide selection of styles, sizing and colours. The staff here is very accommodating and makes the shopping experience a breeze. My gf is happy and has finally found a great pair of jeans at a great value! The team here is exceptional!!
  • RP
    Rinky Pinjani
    Oct 12, 2025
    5.0
    Had a great shopping experience at the American Eagle store in Eaton Centre! The store was well-organized, with plenty of options and friendly staff ready to help. Special shoutout to Craig at the cash counter — super polite, helpful, and made checkout really pleasant. Great customer service all around!
  • HS
    Hitesh Sangtani
    Oct 12, 2025
    5.0
    I had a great experience at the American Eagle store at eaton center! The store was well organized, and the staff was friendly and helpful. A special thanks to Craig at the cash counter — he was super kind, patient, and made the checkout process quick and pleasant. It’s always nice to meet someone who genuinely cares about customer service. Thanks again, Craig, for making my shopping experience even better!
  • MM
    Meghan McCabe
    Sep 27, 2025
    5.0
    Staff at the American Eagle in the Eaton Centre were all super helpful, especially Cass Y. After purchasing I saw that the jeans were on sale online, so I went back to return, and Cass very patiently processed a price match which was awesome!
  • AS
    Asif S
    Aug 17, 2025
    5.0
    I like this store. Always helpful staff.

Frequently Asked Questions About American Eagle & OFFLINE

What products does American Eagle & OFFLINE offer?

American Eagle & OFFLINE offers a wide range of products including women’s and men’s clothing, jeans, t-shirts, pants, shorts, tops, polos, shirts, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, and fragrance.

Where is American Eagle & OFFLINE located?

The store is located at 218 Yonge Street, Unit 1 105, Toronto, ON, within the Toronto Eaton Centre, postal code M5B 2H6, Canada.