ALO

Reviews

• DS

  DC爱分享 DC i Share

  6 days ago
  1.0
  they never ever answer the phone call! they even pick up and hang out immediately! what a bad bad customer services
• SS

  Sound Soul

  Feb 20, 2026
  5.0
  I came here looking for a specific set just to find out don’t believe everything you see on the internet, even with the logo, some are fake 😭 Nonetheless, I was so happy to come in here because I see the hype now, some of the comfiest tights, cutest snatched sets I have ever purchased. They are pricey but they seem they will last & did I mention comfort ? The comfort is 🔥 I was helped by Arshiya, Chanise & Jasmine, truly they were all real sweet and helpful. You ladies are stars never change 💫
• BF

  Bella Fa

  Jan 30, 2026
  1.0
  While the associate who helped us was fine, our experience was completely undermined by another employee, Asra. She repeatedly disrupted our time in the changing room by poking her head in to ask if we needed assistance. Since she was not our helper, this felt unnecessary, invasive, and created an uncomfortable pressure. It’s a stark contrast to the respectful and professional service we’ve always received at the Bloor location. Management should ensure staff respect customer privacy.
• SE

  Shai E.

  Dec 28, 2025
  1.0
  Very disappointing experience at Alo – Eaton Centre. This store has one of the worst policies and attitudes I’ve encountered. I bought a pair of pants on when they had the 30% off and came back to exchange them for a different color of the same item. I was told the sale price would no longer apply, which makes absolutely no sense. On top of that, several employees were rude and dismissive instead of helpful. It felt like they were looking for excuses rather than trying to assist a paying customer. For a brand that positions itself as premium, the customer service and exchange policy are extremely lame and disappointing. I won’t be shopping at this location again.
• DG

  Dennis Katra Gonfred

  Dec 19, 2025
  5.0
  Very helpful staff ! Asian lady name Altea helped me and my wife so much! Very very kind young lady

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