The Shoe Company

Reviews

• KB

  Kathleen Bowman

  4 days ago
  1.0
  I ordered sketchers from the shoe company. I was in bed sick. Had my husband go to pick them up he had all the information my card, my license the order and because he did not have the same last name as me she refused to give him the shoes which were paid for She was rude smart Alec and would not help him at all. Just said she couldn’t give him it because he did not have the same address as me even though we live at the same spot I was horrified at the customer service that I heard about. I would not recommend anybody dealing with these people. A lot of money was involved cancelled my order And would like others to be prepared to what they may have to deal with. Thank you.
• LS

  Landon S

  Oct 4, 2025
  5.0
  Staff is fantastic, friendly, lots of styles and awesome prices.
• MM

  Mandeep

  Oct 3, 2025
  1.0
  I bought sketchers safety shoe from this shoe company and today I visit there after receiving mail from customer care for possible exchange as I enter there, young boy welcome us with smile but when we go to the counter, store manager started yelling even I didn't tell a single word, instead of giving possible solution she just blame me for I wore it, my question did I tell her I didn't wear it, no and then she said I cut it I'm not a stupid after spending 100 dollar cut my shoe with sharp thing and ask for return to the store by wasting my time. Please learn how to be behave with customers and one more thing, in my life I would never ever visit this shoe company for buying single pair of shoe it does not matter how much discount they give. Worst experience ever of my life.
• SR

  Savannah Rivera

  Sep 21, 2025
  5.0
  I was in Friday morning just looking for a pair of comfortable slip ons, and I have to say after this experience I will be coming back! The staff at this location is absolutely lovely and they have such a great vibe to them! I was even having a great time talking to Sinisa about comfortable shoes and let me tell you she helped me find the perfect pair! She was telling me how she just started and she wasn’t the most knowledgeable. But she wasn’t afraid to ask her superiors for their advice. And truthfully I’ve started my fair share of jobs and it can be super overwhelming. But I appreciate that she was straightforward and honest with me. Hell she even gave me the courage to get shoes out of my colour confidence cause she told me as long as I love them it doesn’t matter what others say! Again I give this whole team a 5 ⭐️
• LL

  Lauryn Longo

  Sep 17, 2025
  1.0
  If The Shoe Company wanted to drive customers away, hiring the current manager as well as the new sales associate “Sinisa” was a genius move. Her brand of “customer service” is all rudeness, arrogance, shaming and hostility… like she’s doing you a favour by letting you exist in the store. Congratulations, Shoe Company, you’ve officially made shopping here unbearable once again.

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