Celebrate the season with Tommy Hilfiger’s timeless holiday collection for men, women and kids. From cozy sweaters and wool coats to classic denim, knit hats and warm scarves, our cold-weather essentials deliver comfort and style for every festive occasion. Signature prints like Tartan and Fair Isle add a heritage-inspired twist to your holiday wardrobe — perfect for family gatherings, gift-giving and fireside lounging. Whether you're dressing up for a night out or bundling up for a snowy stroll, our iconic pieces blend warmth, versatility and American cool. Discover looks designed to shine — wherever the holidays take you.
Feedback on customer service is mixed; while some staff members received praise for their helpfulness, others were reported as rude and dismissive, leading to negative shopping experiences.
Store Environment
The store is described as well-organized and clean, but some customers noted it can feel dark and crowded, impacting the shopping experience.
Product Quality
Customers generally appreciate the quality of the clothing, although there were complaints about specific defective items and the handling of exchanges.
Staff Attitude
There are numerous reports of unprofessional behavior from certain staff members, including rudeness and lack of attentiveness, which detracted from the overall customer experience.
Checkout Experience
Customers expressed frustration with long checkout lines and the need for more cashiers during busy times.
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Simran Reehal
1 day ago
5.0
I visited the store today. Customer service was great. I was helped by girl Khanh. She was so so helpful and friendly.
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Akash Enterprises
5 days ago
5.0
New year day I was buy 1 white shirt
I’m feel very happy & lots of shirts, polo T-Shirts, Hoodies, T-Shirts Tommy-hilfiger good brands.
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ya ni yani
Jan 2, 2026
1.0
前台服务简直差极了,我是第一位,她却给门口进来的先处理退单。袋子还让我自己丢掉,简直可笑至极
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Verginia Ipalawattage
Dec 13, 2025
1.0
Terrible customer service, my grandma and bestfriend and I were followed around the store by the lady with a hijab who literally was at every corner watching us and looking us up and down she then came and asked my grandma if she needs any sizes and when my grandma said yes she just walked away after claiming she would get some to THEN send 5 different associates to shadow us. I work in retail management, I know anti theft tactics and even if I didn’t it’s pretty obvious when someone is actively following you around and when we made a comment about it to the young man she sent over to us he just kept saying oh it’s cause you’re standing here looking confused which wasn’t true in the slightest, We were walking around with my elderly grandma who obviously walks and moves slower than a young person. I will never shop here again Tommy Hillfigers company values and quality are NOT what they used to be. This is what happens when you left people who don’t understand basic human decency run stores.
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Zuned Hatiya
Dec 1, 2025
5.0
Scarborough town center branch it's very nice outlets and employees are so helpful nd they helping me some stuff find me i forgot her name is i think her name Amanda she so helpful girl nd she was and she finally find me my size LG underwear I m so apricicite from her thanks a lot tommy Hilfiger