The Shoe Company

4.1
436 reviews

About

Shoe StoreClothing Store

Details

  • Curbside pickupNot available

Location

The Shoe Company
822 Warden Avenue, Scarborough, ON
M1L 4W1, Canada

Hours

Reviews

4.1
436 reviews
5 stars
200
4 stars
144
3 stars
50
2 stars
17
1 star
25

What are people saying?

AI-generated from recent customer reviews

Pricing

Customers appreciate the reasonable prices and good deals, although some find them a bit high compared to competitors.

Selection

The store offers a large variety of shoes for men, women, and children, but some customers noted limited options for specific brands or sizes.

Customer Service

Feedback on staff is mixed; while many customers praised friendly and helpful service, others reported unpleasant experiences with certain employees.

Return Policy

Several customers expressed frustration with the return policy and process, indicating it could be improved for better customer satisfaction.

Store Experience

The store is generally well-stocked and clean, providing a pleasant shopping environment, though some customers experienced issues with staff availability and responsiveness.
  • NJ
    Nev J
    Oct 3, 2025
    5.0
    I have to return back. Saw some nice shoes at lovely price
  • SD
    songe dee
    Sep 26, 2025
    5.0
    Best price and always find what I need and more can beat the prices
  • SJ
    Sinclair Jacinto
    Sep 22, 2025
    1.0
    Had an awful experience trying to return a pair of winter boots purchased online. The delivery was delayed which is not the stores fault. When I finally received the boots they didn’t fit well so I went 3-4 days later to return the boots. The staff at the counter( associate 18969- I couldn’t get a Name insisted that I had worn the boots outside and was then returning them. No amount of explanation worked with him. Fortunately his supervisor had a more stable mind and was able to sort it out for me. It is 25 plus degrees outside. Who in their right mind would wear a pair of winter boots outside.
  • CR
    Charles Rutherford
    Jul 27, 2025
    5.0
    Awesome employees good place
  • LS
    Li St
    Jul 1, 2025
    4.0
    I am very disappointed with the change in their return policy. Instead of bringing the printed receipt from inside the box (that comes with the shoes when you order online) you actually have to search for and find the order email and show that to them at the store before they will refund you.

Frequently Asked Questions About The Shoe Company

What are the operating hours of The Shoe Company at 822 Warden Avenue?

The Shoe Company is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.

Does The Shoe Company offer curbside pickup services?

Yes, The Shoe Company provides curbside pickup for your convenience.