Sunglass Hut, Scarborough's premier shopping and inspiration destination for the top brands, latest trends and exclusive styles of high quality fashion and performance sunglasses.
Feedback on customer service is mixed; while some associates received praise for being friendly and helpful, others were criticized for being rude and unprofessional.
Staff Knowledge
Several customers highlighted the knowledge and helpfulness of specific staff members, particularly in assisting with product selection.
Store Environment
The store is noted for having a good selection of sunglasses, but some customers expressed frustration with the limited number of customers allowed inside at one time.
Management Issues
There are recurring complaints about the attitude and professionalism of certain managers, particularly Jasmine, which negatively impacted customer experiences.
Overall Experience
While many customers had positive experiences, there are significant concerns regarding inconsistent service quality and staff behavior.
RJ
RIYA THYKOOTTATHIL JOHNSON
1 day ago
5.0
Aayan helped us... Excellent experience...
D2
Devangi 28
Nov 15, 2025
5.0
Dream place! Love the staff how cheerful they are and provide guidance and pays attention to your requirements and help you explore the brands accordingly 🤩
ST
SD TB
Nov 12, 2025
5.0
Aayan helped make a very good experience when purchasing sunglasses.
SK
SHAKIL KHAN
Oct 7, 2025
5.0
Absolutely amazing experience at Sunglass Hut in Scarborough Town Centre! The store has a huge, huge collection — so many styles and brands to choose from. But what truly made my visit exceptional was Samantha. Her customer service is beyond amazing — she’s friendly, patient, and genuinely helpful. She made the whole shopping experience fun and effortless. Definitely my go-to spot for sunglasses from now on! 👏🕶️
RA
Randy Akosah
Oct 4, 2025
5.0
Scarborough team is amazing!!! Helpful, resourceful, respectful and professional. They made a permanent customer out of me. Really wonderful job ladies!!!!
Sunglass Hut is located at 300 Borough Dr, Spc 88, Scarborough, ON M1P 4P5, inside Scarborough Town Centre.
What are the operating hours of Sunglass Hut Scarborough?
Sunglass Hut in Scarborough is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What types of sunglasses brands does Sunglass Hut offer?
Sunglass Hut offers a wide selection of brands including Ray-Ban, Oakley, Gucci, Prada, Burberry, Maui Jim, Coach, and many more high-quality fashion and performance sunglasses.
What payment methods are accepted at Sunglass Hut Scarborough?
Sunglass Hut accepts American Express, Cash, Discover, Mastercard, and Visa payments.
What services does Sunglass Hut provide besides selling sunglasses?
Sunglass Hut offers shipping & delivery, returns, replacements & exchanges, sunglass care, lens & frame technology, and gift cards.
Is Sunglass Hut Scarborough open year-round?
Yes, Sunglass Hut in Scarborough has been established since 1991 and operates consistently as a premier sunglasses destination.
How can I contact Sunglass Hut Scarborough?
You can contact Sunglass Hut Scarborough by phone at +1 416-296-9245.
What places are near Sunglass Hut in Scarborough Town Centre?
Nearby places include Jollibee fast food restaurants, Dr. Tracy Wong & Optometrists, BonLook eyewear store, Roots clothing store, and Specsavers Canada optometrist.
Are there other eyewear or optometry services near Sunglass Hut Scarborough?
Yes, nearby eyewear and optometry services include Specsavers Canada, Dr. Tracy Wong & Optometrists, Eye Clinic, and Walmart Vision Centre.
What dining options are available nearby when visiting Sunglass Hut?
Visitors can enjoy nearby dining options such as Jollibee for fast food and Nadège cafe for a coffee or light snack, both located close to Sunglass Hut in Scarborough Town Centre.