Numerous reviews highlighted extremely poor customer service, particularly from the store manager, who was described as rude and disrespectful.
Store Cleanliness
Customers reported that the store was often dirty, with hair and trash on the floors, making for an unpleasant shopping experience.
Product Quality
While some customers appreciated the quality of the clothing, others expressed disappointment, noting issues such as sizing inconsistencies and poor quality after washing.
Staff Attitude
Several reviews mentioned staff members being unhelpful or rude, with some customers feeling disrespected or treated with suspicion.
Positive Experiences
Despite the negative feedback, there were mentions of helpful staff members and positive shopping experiences, indicating that not all interactions were negative.
GB
Grammy Bassi
Jan 22, 2026
1.0
The staff here is totally mannerless , Specially the store manager who is extremely rude and disrespectful, Her ego is so high that she doesn’t even have sense to talk to customers, She should be fired otherwise the store will be left with no customers. FYI- The egoistic manager refuses to give her name and had no name tag. She needs to learn some customer service skills before even being hired as a sales girl. Doesnt deserve to be a manger at all, Shame on her!
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Rimmy
Jan 13, 2026
1.0
Attempted to exchange a 3‑pack of men’s tank tops from size Large to Medium because they didn’t fit. The cashier refused the exchange, claiming the box had been opened. There were no sample items available in-store, so opening the package was the only way to check the fit. For a $65 tank top, denying an exchange within four days, especially for a loyalty member, is extremely disappointing & unacceptable. This is not the Calvin Klein that I used to know!
DJ
Dr. Asher Joneja
Jan 6, 2026
1.0
Very bad customer service
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Benson Chau
Dec 1, 2025
5.0
Habeeb is very enthusiastic, thanks to him I got to use the 20 dollars coupon and learned what discounts the shop had. Thank you Habeeb! You were really helpful
SK
serge kai
Oct 29, 2025
2.0
The shop floors and changing rooms are very dirty, with someone’s hair on the floor. It’s an unpleasant place to shop.