Many customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond to assist.
Management Issues
Several reviews highlighted negative experiences with management, describing them as rude and unhelpful, which detracted from the overall shopping experience.
Product Quality
Customers generally appreciated the quality of the clothing, particularly the jeans, although some noted a decline in material quality over time.
Store Experience
The store was frequently described as clean and well-organized, contributing to a pleasant shopping atmosphere.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, mentioning perceived price gouging and high prices relative to product quality.
NJ
Nikki Jin
Feb 16, 2026
2.0
Hotrible waiting time at cashier, moves insanely slow and rrturn process is a gruesome experience. Returned at another store fast and efficiently without hassle and demanding for private info.
NS
Nico Sumantra
Feb 7, 2026
2.0
The missus ordered leggings online and had them shipped to this store. She contacted customer service last week to get a status update since it’s past their advertised shipping period. Customer service stated the order had arrived in store on January 14th and should have been ready for pick up on the 19th, well within the 3-7 business days. She contacted this location for a status update over a week ago, however the store stated they had not logged her order, therefore it couldn’t be picked up. It’s been a little over 3 weeks since the order was made and only today was she able to pick it up. Store staff refused to elaborate on the delay and that was the end of that. I would understand if the postal strike had caused the delay, however there hasn’t been one since late last year.
GG
Gen
Feb 4, 2026
5.0
God this baddy that works here helped me so much. Bless her soul. I needed swim shorts and it wasn't even on floor yet but she went out of her way and tried to find it low key. I didn't end up buying it cause it was too expensive but I just want to give her a shoutout. May!! Thank you so much. Appreciate the help. 10/10 service
LJ
Lesley-Ann J
Jan 29, 2026
5.0
Amazing customer service from May. She is very knowledgeable, when it came down to the size and style of Jeans I was looking for. Thanks for you're help.
BC
Beanie Curd
Jan 16, 2026
5.0
Really great experience, appreciating the staff there, helped me pick a perfect pair of jeans and then helped me place an online order for a 2nd pair (to qualify for the promo) and it was free shipping to my home too.
What types of products does American Eagle offer at the Scarborough location?
American Eagle offers a wide range of products including women's and men's clothing, jeans, T-shirts, pants, shorts, tops, polos, shirts, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, and fragrances.
What are the usual operating hours of American Eagle at 300 Borough Drive, Scarborough?
The store is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 7:00 PM on Sundays.
Does the American Eagle Scarborough store offer in-store shopping and pickup options?
Yes, the store supports in-store shopping, curbside pickup, and in-store pickup.
What payment options are accepted at American Eagle in Scarborough?
Accepted payment methods include American Express, Cash, Discover, MasterCard, and Visa.
Where exactly is the American Eagle store located in Scarborough?
The store is located at 300 Borough Drive inside Scarborough Town Centre, Scarborough, Ontario, postal code M1P 4P5, Canada.
Are there any special holiday hours for the American Eagle store in Scarborough?
Yes, for example, on November 28, 2025, the store opens early at 7:30 AM and closes at 9:30 PM. On December 24, 2025, it operates from 10:00 AM to 5:00 PM. The store is closed on December 25, 2025, and reopens on December 26, 2025, from 7:30 AM to 9:30 PM. On December 31, 2025, hours are 10:00 AM to 6:00 PM.
Which nearby clothing stores can I visit around American Eagle in Scarborough Town Centre?
Nearby clothing stores include Garage, Hot Topic, Laura Canada, Skechers, Call It Spring, and Zumiez, providing a variety of fashion and footwear options.
Where can I find food or restaurants near American Eagle in Scarborough Town Centre?
You can find eateries nearby like Jollibee, a Filipino chicken restaurant, Nadège café, and Jugo Juice smoothie bar for drinks and snacks.
Are there any other service providers close to American Eagle, such as optometrists or telecommunications?
Yes, nearby services include Specsavers Canada for eyewear, Dr. Tracy Wong & Optometrists for eye care, and Rogers telecommunications store.
How can I contact the American Eagle Scarborough store for more information?
You can reach the store by phone at +1 416-290-1893 or visit their website at the provided store location URL.
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