Business Details
About
Sportswear StoreWomen's Clothing StoreMen's Clothing StoreSporting Goods Store
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
Location
Hours
Reviews
2.8
116 reviews
5 stars
44
4 stars
8
3 stars1
2 stars
5
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly and helpful, there were numerous complaints about rude and unprofessional behavior from management and cashiers, leading to a negative shopping experience.
Product Quality
Several customers expressed disappointment with the quality of products, citing issues such as peeling fabric and inadequate responses to exchanges or returns.
Store Environment
The store was noted to be smaller with limited inventory, which some customers found disappointing, but others appreciated the less crowded atmosphere.
Mixed Experiences
There were contrasting reviews, with some customers having exceptional experiences with specific staff members, while others reported consistently poor service.
Return Policy Issues
Customers frequently encountered problems with the return policy, including unhelpful staff and confusion regarding store policies compared to corporate guidelines.
- ATAlireza TaghipoorNov 13, 20251.0The entire store smells like sweat!
- MYmaral yaghoubiNov 11, 20255.0I love Lululemon! The quality is amazing, and their leggings are my absolute favorite — I buy them every time. They’re super comfortable, fit perfectly, and last a long time even with regular wear. The staff are always friendly and helpful, and the store has a calm, welcoming vibe. Definitely worth it!
- MKMohammad KhanAug 23, 20255.0We visited this location today to buy some shirts for our son. We were warmly greeted by a representative Allie, she provided an excellent customer service. Allie was very professional, knowledgeable, gave us best options to buy T shirts for our son. She convinced us within 10 min to buy shirts. In my opinion, her performance was outstanding. Thanks to store manager for hiring an excellent customer service representative. We will visit again this location soon and highly recommend for others to do shopping here.
- BSBen SamAug 7, 20255.0I’ve been pleased with the way they greet you and trying their best to help. The cashier answered all my questions and the manager was nice. It’s a good brand, I’m happy with the quality specially pants and skorts.
- PRParisa RabieiAug 6, 20255.0Absolutely love this place! The staff are super friendly and welcoming . You can really feel the good vibes here.
Frequently Asked Questions About lululemon
Where is lululemon in Richmond Hill located?
lululemon is located at 9350 Yonge Street, Richmond Hill, ON, L4C 1V4, Canada.
What are the regular store hours for lululemon at Hillcrest Shopping Centre?
lululemon is open Monday to Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 7:00 PM.
Does lululemon have any special holiday hours?
Yes, on November 28, 2025, lululemon is open from 9:00 AM to 9:00 PM; on December 24, 2025, from 9:00 AM to 5:00 PM; and it is closed on December 25, 2025.
What types of products does lululemon offer?
lululemon offers technical athletic apparel for yoga, dancing, running, and other physical activities, including clothing for men and women.
How can I contact the lululemon store at Hillcrest Shopping Centre?
You can reach the store by phone at +1 226-786-0819 or by email at Hillcrest-store@lululemon.com.
Does the lululemon store at Hillcrest Shopping Centre offer in-store shopping?
Yes, the Hillcrest Shopping Centre lululemon location supports in-store shopping.
Which nearby stores can I visit along with lululemon at Hillcrest Shopping Centre?
Nearby stores include Roots, ALDO, Tip Top (Tailors since 1909), Peoples Jewellers, Urban Kids, BOSS Shop, Windsor, Prestige Style, and Bikini Village.
What nearby jewelry stores are close to lululemon at Hillcrest Shopping Centre?
Nearby jewelry stores include Azadi Jewellery - Hillcrest Gold and Diamond Jewelry Store, Peoples Jewellers, The Baggery, and Bitter Sweet.
Are there any dining options near lululemon at Hillcrest Shopping Centre?
Yes, nearby dining includes Made in Japan Restaurants and Mac's Sushi, perfect for a meal before or after shopping.
Can I find other shopping and entertainment nearby lululemon in Hillcrest Shopping Centre?
Yes, nearby places include Hillcrest Mall for shopping, Indigo - Hillcrest for books and toys, SEPHORA for beauty products, and HMV for music and DVDs.