lululemon

Reviews

• KM

  Kate Maclean

  Mar 31, 2026
  5.0
  My mum and I visited the Lululemon at Pickering Town Centre this past weekend and had such a great experience. The store had a really welcoming atmosphere, and all the staff were friendly and helpful. Temoc checked us out and was especially wonderful—super personable, kind, and easy to chat with. He made the whole experience really positive and enjoyable. The store manager was also fantastic and clearly leads a great team. We’ll definitely be back!
• SA

  S A

  Mar 1, 2026
  1.0
  I had a very disappointing experience with Leslie, the store manager at the Lululemon - Shops at Pickering on February 28, 2026 around 4 PM. I brought in a pair of pants for hemming and was told they could not be worn in. I explained that I had only briefly put them on in-store to be measured and that they were freshly washed. While I understand and respect store policy, Leslie’s response was unnecessarily rude and accusatory. She stated, “We can’t work on your dirty pants that you’ve been wearing all day.” Her tone was not acceptable and felt hostile and dismissive. I’ve been a loyal Lululemon customer for over 10 years and have never experienced this level of poor customer service, especially from a store manager. The interaction was completely unwarranted and now questioning my future dealing with brand. Please avoid this location at all costs, STC is so much more pleasant! Leslie, you should be ashamed of yourself!
• SS

  Sal s

  Mar 1, 2026
  1.0
  I personally wouldn’t purchase Lululemon products. The brand’s marketing toward male customers doesn’t resonate with me, and I don’t feel aligned with the image or audience they seem to target.
• CH

  Chris Hawke

  Feb 26, 2026
  1.0
  Team was very unprofessional in helping me
• CM

  Camila Martinez

  Feb 26, 2026
  1.0
  Leslie the manager needs retraining she was extremely rude.