Tiffany & Co.

4.2
94 reviews

About

Jewelry StoreWedding StoreDiamondsJewelry EngraverWatch StoreWedding JewelryPrecious & Semi-Precious StonesGift ShopTiffany & Co.
Tiffany & Co. stores have re-opened in your area! We continue to offer complimentary shipping for online orders. Learn more on the Tiffany's website. Since 1837, Tiffany & Co. has been the world's premier jeweler. Explore our collections of iconic engagement rings, cherished gifts and visionary jewelry designs, all crafted from the finest materials and most spectacular gemstones. Shop for engagement rings, watches, and timeless gifts in Ottawa, ON.

Details

  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible restroomAvailable

Location

Tiffany & Co.
50 Rideau Street, Ottawa, ON
K1N9J7, Canada

Hours

Reviews

4.2
94 reviews
5 stars
72
4 stars
3
3 stars
2
2 stars
1
1 star
16
  • MM
    Moein Mehrtash
    Nov 25, 2025
    1.0
    I’m extremely disappointed with my experience. I bought a gold ring from Tiffany & Co., and within one day it had deep scratches. When I contacted them, instead of taking responsibility for a product that clearly shouldn’t show damage this quickly, they told me to bring it back and pay to have it polished. For a luxury brand, this is unacceptable. A ring at this price point should not look worn out after 24 hours, and customers shouldn’t be asked to pay more to fix a problem that appears immediately after purchase. This feels like a quality issue, not “normal wear,” and the response I received was dismissive and unhelpful. I expected far better quality and far better customer service
  • SP
    Sandra Pendefunda
    Oct 23, 2025
    5.0
    Very good customer service, Mak was very helpful and nice . Definitely going back there .
  • CB
    Chrissy Bartholomew-Gauthier
    Sep 21, 2025
    5.0
    Exceptional service provided by Ming Hou at the Rideau Centre location. He provided standout service from start to finish, ensuring that we had the most positive experience possible. Tending to every detail in such a timely & professional manner. I can’t say enough good things about him!
  • MH
    Mingcheng He
    Dec 28, 2024
    5.0
    Super awesome experience choosing an engagement ring here. Jessica was extremely helpful and friendly. She answered every question with great knowledge and patience. 10/10 service!
  • KH
    KK Here!
    Jun 19, 2023
    1.0
    I usually come here to get all my Tiffany jewelry cleaned and receive the utmost service but NOT yesterday June 19 around 1:15 when I was greeted by this mid/late 20 Asian woman about 5'2 with light brown hair. She was extremely rude and snarky attitude and not let me speak as soon as I told her I would like to have a complimentary cleaning on 2 bracelets and she said NO, but they have always accommodated me since I am from out of town. Anyways, that was not my main issue, when she said no, I decided leave even though I was originally planning to buy my daughter a couple of presents for her birthday and graduation. When I turn back to speak to my daughter, I saw that Asian associate and another Asian (with blond highlights & bigger built) girl snickering about us because when they were talking, they were looking at us up and down on our way out. Never again will I return back to this location with such poor unprofessional service. Instead I purchased from Swarovski. Message to that sales associate, don't act high and might just because you work there

Frequently Asked Questions About Tiffany & Co.

Are jewelry cleanings, repairs and alterations available at this store location?

Yes, we offer product care & repair services. Please note, appointments are required and can be made through our store page or by contacting us.

What types of products can I find at Tiffany & Co. in Ottawa?

You can shop for engagement rings, watches, diamonds, necklaces, pendants, bracelets, rings, charms, accessories, sunglasses, leather goods, and Patek Phillipe watches.