Sunglass Hut, Ottawa's premier shopping and inspiration destination for the top brands, latest trends and exclusive styles of high quality fashion and performance sunglasses.
Very knowledgeable funny and excellent customer service
MG
Marc Gen
Sep 28, 2025
5.0
Tor was an amazing salesperson
She’s a keeper
SS
Stan
Aug 11, 2025
1.0
Clerk did not know how to process a return, then she agreed and system generated errors I could not return. She did not want to call for support. Then glasses I wanted to buy were the last pair, lack of inventory.
TI
Trav Ivy
Aug 8, 2025
5.0
⭐️⭐️⭐️⭐️⭐️ – Exceptional Service from Vanessa & Tor at Sunglass Hut
As a person with a physical disability who uses a power wheelchair, I can say without hesitation that every time I visit the Sunglass Hut, my disability disappears—thanks to the kindness, professionalism, and genuine warmth of Vanessa and Tor.
They take the time to:
Assist me in a respectful, attentive, and professional manner.
Treat me as a valued customer first—not as “a person with a disability.” They look me in the eyes, listen, and connect on a human level.
Their service is always peppered with lighthearted humor, making the experience not just pleasant, but truly uplifting. I use Ray-Ban Metas and often need assistance, and every single time, Vanessa and Tor help me with a smile, a friendly wave goodbye, and the kind of customer care that makes you want to come back again and again.
HIGHLY RECOMMEND visiting this location if you want to feel welcomed, respected, and leave with both great eyewear and a brighter day.
Travis.
NEVER GIVE UP.
LM
lilliane mcdonalds
Jul 19, 2025
5.0
Great Customer Service. Both associates were very polite and kind. Shaad spent a while trying to help me find the right pair of glasses. Very thoughtful, honest, and super patient with me.
What types of sunglasses does Sunglass Hut in Ottawa offer?
Sunglass Hut offers a wide range of high-quality fashion and performance sunglasses, featuring brands like Ray-Ban, Oakley, Prada, Gucci, and more to match every style and occasion.
Where is Sunglass Hut located in Ottawa?
Sunglass Hut is located at 50 Rideau St, inside the Rideau Centre, Ottawa, ON, K1N 9J7, Canada.
What are the operating hours for Sunglass Hut at 50 Rideau St, Ottawa?
Sunglass Hut is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 6:00 PM.
Which payment methods are accepted at Sunglass Hut in Ottawa?
Sunglass Hut accepts American Express, Cash, Discover, MasterCard, and Visa payments.
What services does Sunglass Hut offer at this location?
Services include shipping and delivery, returns, replacements and exchanges, sunglass care, lens and frame technology, and gift cards.
How can I contact Sunglass Hut in Ottawa for inquiries?
You can contact Sunglass Hut by phone at +1 613-569-5165 or visit their Facebook page at https://www.facebook.com/315965382224315.
Can I find other fashion and accessory stores near Sunglass Hut at Rideau Centre?
Yes, nearby stores include American Eagle Outfitters (mens and womens clothing), CHANGE Lingerie, ECCO Rideau Centre (shoe store), and Coach (luggage and fashion accessories).
What dining options are available near Sunglass Hut within the Rideau Centre area?
Nearby dining includes Freshly Squeezed, a smoothie and bubble tea bar, and A&W Canada for fast food, both perfect for a refreshment break during shopping.
Are there fitness or wellness locations near Sunglass Hut to complement a healthy lifestyle?
Yes, GoodLife Fitness gym and Saje Wellness (aromatherapy and beauty supplies) are conveniently located near Sunglass Hut for wellness and fitness needs.
Is Sunglass Hut easily accessible for shoppers using public transit or visiting popular nearby attractions?
Sunglass Hut is located inside the Rideau Centre, a major shopping mall in downtown Ottawa, close to other attractions and transit options, making it easy for visitors to combine shopping with other local experiences.