lululemon

4.4
195 reviews

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Store
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Curbside pickupNot available

Location

lululemon
340 Richmond Road, Ottawa, ON
K2A 0E8, Canada

Hours

Reviews

4.4
195 reviews
5 stars
142
4 stars
26
3 stars
6
2 stars
6
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, contributing to a positive shopping experience.

Store Cleanliness

The store was frequently noted as clean and well-maintained, enhancing the shopping atmosphere.

Product Quality

Customers expressed satisfaction with the quality of the clothing, although some mentioned the high prices.

Mixed Experiences

While many reviews highlighted excellent service, there were notable instances of poor customer service and management issues at certain locations.

Return Policy Issues

Several customers reported confusion and dissatisfaction with the return policy, indicating a need for clearer communication.
  • JU
    John Ung
    Nov 15, 2025
    5.0
    Found what I was looking for very quickly and the person who rung me up was very friendly.
  • AQ
    asma'a qannita
    Oct 26, 2025
    1.0
    Why you don’t answer your phone?
  • VP
    V P
    Oct 8, 2025
    5.0
    Amazing customer service!!! After Bayshore store being rude and gaslighting me they helped me with no questions asked. I bought a pair a sweatpants in early August and the fabric started peeling and got multiple holes in it. When Bayshore was being not helping whatsoever, this store was a superstar!!! Very friendly and knowledgeable.
  • JJ
    John-David
    Sep 4, 2025
    5.0
    Always a great selection, the store is super clean, staff are all very down to earth and helpful. Always a great Experience when i shop here, so Easy 5 STAR ⭐️⭐️⭐️⭐️⭐️ Rating!!!! A+++ Shopping Experience👍❤️
  • CS
    C. S
    Aug 24, 2025
    5.0
    Had to return a sport bra was too small, excellent quick a literal in and out!

Frequently Asked Questions About lululemon

What are the store hours for lululemon on weekdays?

lululemon is open from 10:00 AM to 7:00 PM Monday through Friday.

Where is lululemon located in Ottawa?

lululemon is located at 340 Richmond Road, Ottawa, ON, K2A 0E8, Canada.