kate spade new york is all about joy and modern sophistication. That's why we're the ultimate destination for purses, work totes, bucket bags, shoulder bags (and more!) that inject chic, polished ease into your everyday style. Our stores provide a luxury retail experience, offering unique styling and personal shopping. Drop in to see and shop the latest, from handbags to wallets, shoes, earrings and more. Visit us at 8555 Campeau Drive, Ottawa, ON K2T 0K5, or contact us at (613) 836-7513.
Frequently Asked Questions About Kate Spade Outlet
Does the Ottawa Tanger Outlets location accept online returns?
Items purchased on Katespade.com may be returned or exchanged at a Kate Spade New York specialty shop (excluding airport and department stores).
Does the Ottawa Tanger Outlets location accept online exchanges?
If you would like to exchange an item, you may do so free of charge within 30 days of receipt. All items are eligible for exchange in any Kate Spade New York specialty shop. Exchanges for select handbags, shoes, wallets and clothing items may be initiated online.
Does the Ottawa Tanger Outlets location offer price adjustments?
Items purchased at full price, that are still in stock, are eligible for a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase.
Final sale or items purchased using a promotion code or other discount aren't eligible for a price adjustment. See the specific promotion terms and conditions details.
For in-store purchases, please take your original receipt in to the store within 7 days of the original purchase date.
Does the Ottawa Tanger Outlets location offer warranty returns?
For all manufacturing defects, we invite you to bring your item back to one of our shops. If you do not have a shop near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include:
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• Style number (can be found on the white tag inside the product)<br/>
• Photos of the item clearly showing the problem<br/>
• A copy of the proof of purchase (original receipt, gift receipt, or online order number)
How do I pick up my BOPIS (buy online pickup in store) order?
• When can I pick up my purchase?<br/>
You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your order will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.<br/>
• What information do I need to pick up my order?<br/>
A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.<br/>
• Where do I go when I arrive ?<br/>
Let any available associate know you are picking up an order and your items will be brought to the checkout counter, where your purchase can be completed.<br/>
• How long will the store hold my order for?<br/>
You have up to 48 hours to pick up your order. You can reach out to the store directly if you need to request an extension.<br/>
• I can't pickup my order right away. Can I request an extension?<br/>
Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can't make it at all, our team can offer you other delivery options.<br/>
• How can I cancel or return my order?<br/>
If you would like to cancel or return your order, please refer to our return policy.
Do you accept Klarna in store?
You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.
What types of products can I find at Kate Spade Outlet in Ottawa?
Kate Spade Outlet offers a variety of fashion items including purses, work totes, bucket bags, shoulder bags, wallets, shoes, earrings, and more to add chic, polished ease to your everyday style.
Where is the Kate Spade Outlet located in Ottawa?
The Kate Spade Outlet is located at 8555 Campeau Drive, Suite 965, Ottawa, ON K2T 0K5, Canada.
What are the store hours for the Kate Spade Outlet in Ottawa?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sundays from 10:00 AM to 6:00 PM.
Does the Ottawa Kate Spade Outlet accept online returns?
Yes, items purchased on Katespade.com may be returned or exchanged at the Kate Spade New York specialty shop at the Ottawa Tanger Outlets location, excluding airport and department stores.
Can I exchange items purchased online at the Ottawa Kate Spade Outlet?
Yes, you can exchange items free of charge within 30 days of receipt at any Kate Spade New York specialty shop, including the Ottawa location.
Does Kate Spade Outlet in Ottawa offer in-store pickup for online orders?
Yes, the store offers buy online pickup in store (BOPIS). You will receive an email when your order is ready, typically within three hours, and have up to 48 hours to pick it up.
Is Klarna accepted as a payment method at the Ottawa Kate Spade Outlet?
You can use Klarna through Apple Pay or Google Pay for the Klarna digital credit card at stores accepting these contactless payments, including Kate Spade Outlet.
What nearby stores can I visit along with Kate Spade Outlet at the Ottawa Tanger Outlets?
Nearby stores include Under Armour Factory House for sportswear and shoes, Samsonite for luggage, The Shoe Company for footwear, Carter's for children's clothing, and Michael Kors Outlet for fashion accessories and jewelry.
Are there other shoe stores near the Kate Spade Outlet to explore?
Yes, you can visit ALDO Outlet, Softmoc Shoes, Crocs Retail LLC, Cole Haan Outlet, and The Shoe Company, all located near the Kate Spade Outlet at Ottawa Tanger Outlets.
Can I grab a coffee near Kate Spade Outlet while shopping at Ottawa Tanger Outlets?
Yes, VanHoutte_ottawa, a café, is nearby where you can enjoy a coffee break during your shopping visit.