Kate Spade - Closed

Items purchased at full price, that are still in stock, are eligible for a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase. Final sale or items purchased using a promotion code or other discount aren't eligible for a price adjustment. See the specific promotion terms and conditions details. For in-store purchases, please take your original receipt in to the store within 7 days of the original purchase date.

For all manufacturing defects, we invite you to bring your item back to one of our shops. If you do not have a shop near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include: <br/> • Style number (can be found on the white tag inside the product)<br/> • Photos of the item clearly showing the problem<br/> • A copy of the proof of purchase (original receipt, gift receipt, or online order number)

• When can I pick up my purchase?<br/> You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your order will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.<br/> • What information do I need to pick up my order?<br/> A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.<br/> • Where do I go when I arrive ?<br/> Let any available associate know you are picking up an order and your items will be brought to the checkout counter, where your purchase can be completed.<br/> • How long will the store hold my order for?<br/> You have up to 48 hours to pick up your order. You can reach out to the store directly if you need to request an extension.<br/> • I can't pickup my order right away. Can I request an extension?<br/> Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can't make it at all, our team can offer you other delivery options.<br/> • How can I cancel or return my order?<br/> If you would like to cancel or return your order, please refer to our return policy.

You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.

Kate Spade at Rideau Centre offers joy and modern sophistication with a luxury retail experience, featuring chic purses, totes, bags, wallets, shoes, earrings, and personal shopping services.

The Kate Spade store is located at 50 Rideau St, Cru 33B, Ottawa, ON K1N 9J7, Canada, inside the Rideau Centre.

You can shop a variety of fashion accessories including handbags, leather goods, women's clothing, shoes, jewelry, and home goods.

Yes, items purchased online at Katespade.com may be returned or exchanged at the Rideau Centre specialty shop except for airport and department store locations.

Customers receive an email when their order is ready, typically within three hours. Orders before 1 pm are ready the same day. You need to bring your order confirmation and valid ID. Orders are held for 48 hours, with extensions available by contacting the store.

Yes, items purchased at full price and still in stock are eligible for a one-time price adjustment within 7 days if marked down, excluding final sale or discounted items.

Yes, by setting up Apple Pay or Google Pay with the Klarna digital credit card, customers can use Klarna like any other contactless payment where Apple Pay or Google Pay are accepted.

No, the Kate Spade store at Rideau Centre is currently closed and does not have open hours listed.

Nearby shoe stores include Saucony, Town Shoes, Browns Shoes, Vans, and Dynamite, all located within the Rideau Centre, providing customers with a variety of footwear options close to Kate Spade.

Customers can visit CF Rideau Centre shopping and lounge areas, enjoy beauty services at Charlotte Tilbury, grab sweets at Purdys Chocolatier, or dine at KFC, all conveniently located near Kate Spade.