Brand Certified
Howard Fine Jewellers – Official Rolex Retailer
4.7(385 reviews)
Certified by Howard Fine Jewellers – Official Rolex Retailer • Mar 01, 2026
Business Details
1 Rideau Street, Ottawa, ON
K1N 8S7, Canada
Certified by Howard Fine Jewellers – Official Rolex Retailer • Mar 01, 2026
(613) 238-3300
Certified by Howard Fine Jewellers – Official Rolex Retailer • Mar 01, 2026
https://howard.ca
Certified by Howard Fine Jewellers – Official Rolex Retailer • Mar 01, 2026
About
Certified by Howard Fine Jewellers – Official Rolex Retailer • Mar 01, 2026
Watch StoreWatch Repair ServiceJewelry BuyerJewelry AppraiserJewelry EngraverJewelry DesignerJewelry Repair ServiceGoldsmithJewelry StoreDiamond Buyer
Your Official Rolex Retailer in Ottawa and Official Tudor Retailer. Experience Howard Fine Jewellers, a family owned and operated business serving Ottawa and area since 1967. Proud of be part of the worldwide network of Official Rolex Retailers, we are allowed to sell and maintain Rolex watches. We also carry a large selection of ready-to-wear fine jewellery, and Howard's focus on excellent customer service is second to none. Explore our Rolex watches, engagement rings, wedding bands, diamond earrings and custom jewellery design services today. If you can dream it we can make it in our on-site custom factory and source it with our on-site Master Jewellers and fine gemstone and diamond gemologists. Book your appointment now!
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Howard Fine Jewellers – Official Rolex Retailer • Mar 01, 2026
Howard Fine Jewellers – Official Rolex Retailer
1 Rideau Street, Ottawa, ON
K1N 8S7, Canada
Hours
Certified by Howard Fine Jewellers – Official Rolex Retailer • Mar 01, 2026
Reviews
4.7
385 reviews
5 stars
352
4 stars
7
3 stars0
2 stars3
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional service provided by staff, particularly highlighting individuals like Sonja and Frank for their professionalism, knowledge, and attentiveness.
Product Quality
Customers consistently noted the high quality of jewelry and watches, with many expressing satisfaction with their purchases and the craftsmanship involved.
Personalized Experience
Several reviews emphasized the personalized and caring approach of the staff, making customers feel valued and understood throughout their shopping experience.
Mixed Experiences
While many reviews were positive, there were some negative experiences reported, particularly regarding customer service and communication issues, indicating inconsistency in service quality.
- MCmeghan CourtemancheFeb 19, 20265.0We had such an incredible experience working with Frank. He put so much time, care, and effort into customizing the engagement ring, every detail was thoughtfully done, and it truly shows. It means so much to us that he worked so hard to make it perfect. We’re also beyond grateful for helping us get the Rolex we’ve been waiting on for years. That meant more than we can even say. Frank went above and beyond for us, and we couldn’t recommend him more. 10/10 experience from start to finish. Thank you again, Frank!
- ATAaron TFeb 14, 20261.0Went in to buy a Rolex for my first luxury watch and was told they have no clue when I could get one. Was also told that they have used ones, which are older models of the one I wanted, but they come with much less warranty for almost double the price. That’s insane. Hell no lol. This place is the worst. Turned me off luxury watches completely. I don’t understand who would ever buy a watch here based on how they treat customers.
- JCJack CroneJan 23, 20265.0Fantastic staff! Great jewelry store with an impressive Rolex selection. Sonja was professional, knowledgeable, and a pleasure to work with. I walked in hoping to view a watch and ended up getting a quick service on my Rolex GMT. Excellent service, one of the watch makers, Adam, is a 5th generation watchmaker. I highly recommend them to anyone in the Ottawa area! I will certainly be back soon.
- TBThomas BJan 17, 20265.0I had a wonderful experience with Howard Fine Jewellers. Sonja provided us with a wealth of knowledge. My fiance previously had a few unimpressive experiences at other jewelers, but Sonja made her feel very comfortable and informed so that she could find her perfect ring. Could not be happier after our experience.
- KZKareem ZakDec 8, 20255.0Had an incredible experience at Howard Fine Jewellers! I recently purchased a beautiful tennis bracelet for my wife and a Rolex Submariner for myself, and the entire process was seamless from start to finish. Sonja was fantastic—professional, knowledgeable, and genuinely helpful in guiding us through the selection. She made sure we found exactly what we wanted without ever feeling rushed. Michael also went above and beyond, ensuring the bracelet fit perfectly and even cleaned my wife’s other jewellery to make everything sparkle. The level of service, attention to detail, and overall atmosphere made it clear why Howard Fine Jewellers has such a stellar reputation. Highly recommend them for anyone looking for quality pieces and top-tier customer care!
Frequently Asked Questions About Howard Fine Jewellers – Official Rolex Retailer
What types of pickup and delivery services does Howard Fine Jewellers offer?
Howard Fine Jewellers offers in-store pickup, curbside pickup, and delivery services for your convenience.
Where is Howard Fine Jewellers located?
Howard Fine Jewellers is located at 1 Rideau Street, Fairmont Château Laurier, Ottawa, ON, K1N 8S7, Canada.
What brands can I find at Howard Fine Jewellers?
You can find brands such as Rolex, Tudor, Hearts on Fire, Fope, Paul Morelli, Maria Tash, Tacori, and more at Howard Fine Jewellers.
What are the store hours for Howard Fine Jewellers?
Howard Fine Jewellers is open Monday to Saturday from 9:30 AM to 5:00 PM and is closed on Sundays.
Does Howard Fine Jewellers offer custom jewelry design services?
Yes, Howard Fine Jewellers provides custom jewelry and custom engagement ring design services with on-site Master Jewellers and a custom factory.
Can I get my Rolex watch serviced at Howard Fine Jewellers?
Yes, as an official Rolex retailer and authorized service centre, Howard Fine Jewellers offers Rolex watch servicing and repair.
What payment methods are accepted at Howard Fine Jewellers?
Howard Fine Jewellers accepts credit cards, debit cards, mobile NFC payments, checks, and does not require cash only payments.
Are there nearby public transit or attractions to visit when coming to Howard Fine Jewellers?
Howard Fine Jewellers is near the historic Fairmont Château Laurier and close to the Canadian Museum of Contemporary Photography, making it convenient for combining shopping with cultural visits.
How can nearby places like Visa Center and Voyage Club Aventure Travel be useful when visiting Howard Fine Jewellers?
Visitors can easily coordinate travel and visa services at Visa Center or plan adventures with Voyage Club Aventure Travel located nearby, making it convenient to handle travel needs before or after visiting Howard Fine Jewellers.
Are there any nearby health or counseling services near Howard Fine Jewellers?
Yes, LifeCycle Counselling and BPD Clinic are nearby counseling and mental health services, available if you wish to combine your visit with wellness appointments or seek local healthcare support.
Brand Certified Facts from Howard Fine Jewellers – Official Rolex Retailer
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Certified March 01, 2026Yext Knowledge Graph
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