DSW Designer Shoe Warehouse

4.1
472 reviews

About

Shoe StoreDSW Designer Shoe Warehouse

Details

  • Curbside pickupNot available

Location

DSW Designer Shoe Warehouse
595 Industrial Avenue, Ottawa, ON
K1G 0Z1, Canada

Hours

Reviews

4.1
472 reviews
5 stars
240
4 stars
131
3 stars
45
2 stars
21
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff received high praise for their helpfulness, while others were criticized for being unprofessional or unhelpful.

Selection

Customers appreciated the wide selection of shoes available, though some noted difficulties finding specific sizes or styles.

Pricing

Many customers found the prices to be reasonable and appreciated the sales, but some felt that certain items were too expensive.

Store Experience

Overall store experience varied; while some enjoyed the layout and cleanliness, others reported disorganization and poor service.
  • KL
    Kat88 L
    Dec 31, 2025
    5.0
    Nadhia helped us! My friend’s husband had a Birkenstock emergency, he failed to bring from Toronto his most loved Birk sandels. lt was the last day of the the year, with less than an hour before closing, when we drove over, Nadhia was super, she found the left sandel and last pair in his size. In less than 15mins we where in and out of the store!! Thanks to Alexandra checking us out! Very nice!
  • CF
    Chantal Fredette
    Dec 18, 2025
    5.0
    Great shoes and purses! At great prices!
  • JJ
    Junial Jean
    Dec 5, 2025
    5.0
    We went there looking to buy a pair of winter boots, but the staff was so nice and the price was so good I ended up buying three. I couldn't find the right size for the kids so the cashier had to order them for me right on the spot with no extra fees. Ain't that great?
  • RH
    Robert Hicks
    Nov 26, 2025
    5.0
    Loving the Christmas shoes that Quinn and Diane helped me with.
  • AJ
    Atelema Jackreece
    Nov 23, 2025
    3.0
    Could not find what i went to look for in my size of shoe

Frequently Asked Questions About DSW Designer Shoe Warehouse

What are the opening hours of DSW Designer Shoe Warehouse in Ottawa?

DSW Designer Shoe Warehouse is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 7:00 PM.

What is the address of DSW Designer Shoe Warehouse in the Train Yards area?

The store is located at 595 Industrial Avenue, #595-4, Ottawa, ON, K1G 0Z1, Canada.