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DSW Designer Shoe Warehouse

4.1
(476 reviews)

Business Details

595 Industrial Avenue, Ottawa, ON
K1G 0Z1, Canada
(613) 366-4917
https://stores.dsw.ca/on/ottawa/595-industrial-avenue

About

Shoe StoreDSW Designer Shoe Warehouse

Details

  • Curbside pickupNot available

Location

DSW Designer Shoe Warehouse
595 Industrial Avenue, Ottawa, ON
K1G 0Z1, Canada

Hours

Reviews

4.1
476 reviews
5 stars
244
4 stars
130
3 stars
46
2 stars
21
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received high praise for their helpfulness and professionalism, others were criticized for being unhelpful or rude.

Product Selection

The store offers a wide variety of shoes and sizes, but some customers reported difficulty finding specific sizes or styles.

Pricing

Many customers appreciated the reasonable prices and good deals available, although some felt certain items were overpriced.

Store Experience

Overall store organization and cleanliness received mixed reviews, with some customers noting disorganization and poor maintenance.
  • SS
    Sean
    Feb 24, 2026
    5.0
    Crazy shoes
  • MS
    monique sinclair
    Jan 12, 2026
    5.0
    To Autumn- some of the best customer service I have ever experienced. Bless her heart. I came in on a Sunday night a few weeks back trying to find shoes for a formal event, and she took the time to tediously go through with me to make sure I had the perfect pair- right down to the color matching and height that I would need for the length of the dress I had. We spent a solid hour combing through every possibility (I'm indecisive and wasn't sure what I wanted) and she assured she had it covered- which she 100% did. My event was last night, and not only do I commend her for putting up with me, (I'm a bit older now so I'm a bit picky) but also I see it necessary to commend her for her expertise. My coworkers had plenty of compliments to give, and even more importantly, I was comfortable. I would recommend her day and night. Absolutely exemplar.
  • KL
    Kat88 L
    Dec 31, 2025
    5.0
    Nadhia helped us! My friend’s husband had a Birkenstock emergency, he failed to bring from Toronto his most loved Birk sandels. lt was the last day of the the year, with less than an hour before closing, when we drove over, Nadhia was super, she found the left sandel and last pair in his size. In less than 15mins we where in and out of the store!! Thanks to Alexandra checking us out! Very nice!
  • CF
    Chantal Fredette
    Dec 18, 2025
    5.0
    Great shoes and purses! At great prices!
  • JJ
    Junial Jean
    Dec 5, 2025
    5.0
    We went there looking to buy a pair of winter boots, but the staff was so nice and the price was so good I ended up buying three. I couldn't find the right size for the kids so the cashier had to order them for me right on the spot with no extra fees. Ain't that great?

Frequently Asked Questions About DSW Designer Shoe Warehouse

What are the opening hours of DSW Designer Shoe Warehouse in Ottawa?

DSW Designer Shoe Warehouse is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 7:00 PM.

What is the address of DSW Designer Shoe Warehouse in the Train Yards area?

The store is located at 595 Industrial Avenue, #595-4, Ottawa, ON, K1G 0Z1, Canada.

Brand Certified Facts from DSW Designer Shoe Warehouse

DSW Designer Shoe Warehouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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