Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
Reviews
4.1
476 reviews
5 stars
244
4 stars
130
3 stars
46
2 stars
21
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and professionalism, others were criticized for being unhelpful or rude.
Product Selection
The store offers a wide variety of shoes and sizes, but some customers reported difficulty finding specific sizes or styles.
Pricing
Many customers appreciated the reasonable prices and good deals available, although some felt certain items were overpriced.
Store Experience
Overall store organization and cleanliness received mixed reviews, with some customers noting disorganization and poor maintenance.
SS
Sean
Feb 24, 2026
5.0
Crazy shoes
MS
monique sinclair
Jan 12, 2026
5.0
To Autumn- some of the best customer service I have ever experienced. Bless her heart. I came in on a Sunday night a few weeks back trying to find shoes for a formal event, and she took the time to tediously go through with me to make sure I had the perfect pair- right down to the color matching and height that I would need for the length of the dress I had. We spent a solid hour combing through every possibility (I'm indecisive and wasn't sure what I wanted) and she assured she had it covered- which she 100% did. My event was last night, and not only do I commend her for putting up with me, (I'm a bit older now so I'm a bit picky) but also I see it necessary to commend her for her expertise. My coworkers had plenty of compliments to give, and even more importantly, I was comfortable. I would recommend her day and night. Absolutely exemplar.
KL
Kat88 L
Dec 31, 2025
5.0
Nadhia helped us! My friend’s husband had a Birkenstock emergency, he failed to bring from Toronto his most loved Birk sandels. lt was the last day of the the year, with less than an hour before closing, when we drove over, Nadhia was super, she found the left sandel and last pair in his size. In less than 15mins we where in and out of the store!! Thanks to Alexandra checking us out! Very nice!
CF
Chantal Fredette
Dec 18, 2025
5.0
Great shoes and purses! At great prices!
JJ
Junial Jean
Dec 5, 2025
5.0
We went there looking to buy a pair of winter boots, but the staff was so nice and the price was so good I ended up buying three. I couldn't find the right size for the kids so the cashier had to order them for me right on the spot with no extra fees. Ain't that great?
Frequently Asked Questions About DSW Designer Shoe Warehouse
What are the opening hours of DSW Designer Shoe Warehouse in Ottawa?
DSW Designer Shoe Warehouse is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 7:00 PM.
What is the address of DSW Designer Shoe Warehouse in the Train Yards area?
The store is located at 595 Industrial Avenue, #595-4, Ottawa, ON, K1G 0Z1, Canada.
Does DSW Designer Shoe Warehouse offer in-store shopping and pickup options?
Yes, DSW offers in-store shopping and in-store pickup, but does not currently offer curbside pickup.
Can I shop online for DSW Designer Shoe Warehouse products?
Yes, you can shop online through their website or mobile app for Canada.
What is the main contact phone number for DSW Designer Shoe Warehouse in Ottawa?
The main phone number is +1 613-482-6630.
Is DSW Designer Shoe Warehouse currently open or closed?
DSW Designer Shoe Warehouse is currently open and operating as usual.
Which nearby stores are located around DSW Designer Shoe Warehouse in the Train Yards area?
Nearby stores include buybuy BABY, Tim Hortons, Old Navy, Nordstrom Rack Ottawa Train Yards, GAP OUTLET, SKECHERS Warehouse Outlet, Urban Barn, and Marshalls Canada among others.
Are there convenient dining options near DSW Designer Shoe Warehouse?
Yes, Tim Hortons and Figaro Coffee House are nearby coffee shops and cafes where you can grab a snack or coffee before or after shopping.
What nearby services could be helpful for customers visiting DSW Designer Shoe Warehouse?
Nearby services include a CIBC ATM for banking needs, Pioneer gas stations for fuel, and MOVATI Athletic Trainyards gym for fitness enthusiasts.
How can customers combine visits to DSW Designer Shoe Warehouse with other shopping in the area?
Customers can visit multiple stores in the Train Yards including Old Navy for clothing, GAP OUTLET for women's fashion, and SAIL for outdoor gear, making it convenient for a full shopping day.
Brand Certified Facts from DSW Designer Shoe Warehouse
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Certified March 01, 2026Yext Knowledge Graph
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