Business Details
About
Sporting Goods StoreFishing StoreCamping StoreGun ShopKayak StoreClothing Store
Bass Pro Shops Ottawa is located at 3065 Palladium Dr. This 70,000-square-foot store is designed to surround customers in an immersive outdoor experience with exterior features including log construction, stonework, wood siding and a metal roof. Inside, visitors will find museum-quality wildlife displays, a large mountain replica, indoor archery range, firearms counter, conference room and thousands of quality hunting, fishing and outdoor products.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
4,775 reviews
5 stars
3,090
4 stars
1,035
3 stars
299
2 stars
113
1 star
238
What are people saying?
AI-generated from recent customer reviews
Product Selection
Customers appreciate the wide variety of outdoor products available, but many noted frequent stock issues, particularly with basic fishing tackle and firearms.
Customer Service
Feedback on customer service is mixed; while some staff are praised for their friendliness and helpfulness, others are criticized for being rude or unresponsive.
Store Experience
The store environment is generally described as clean and inviting, with many customers enjoying their visits, though some reported long wait times and poor organization.
Online Orders
Numerous complaints about online ordering experiences, including slow shipping, incorrect items being sent, and lack of communication regarding order status.
Staff Knowledge
While some staff members are noted for their expertise and helpfulness, others are criticized for lacking product knowledge and providing inadequate assistance.
- CJChristopher Joyce1 day ago5.0Love coming here always a great selection of things and great staff
- GWG WilliamsNov 12, 20253.0Only one location in the west end so it's a long way to have to go for Hunting/fishing gear, the staff are friendly and generally quite knowledgeable. Prices are rather high which is unfortunate. Otherwise they have a really good variety of gear and clothing along with accessories. The store looks fantastic and is a lot of fun to visit. If the prices were a bit lower and if they had a store in the East end I would give them 4.5-5 stars.
- GDGermain DuchesneNov 10, 20255.0oufff j'aurais pus passer plusieurs heures à l'intérieur trop de chose a voir matériel de chasse et de pêche
- BMBig MooseNov 8, 20255.0Went for Santa arrival. What a great event staff was awesome. Horses from North tower were beautiful, store event I suggest everyone to attend next year. Great job to the staff members from the reindeer to the store manager. Thank you. Baby loved it
- DFDoug FraserOct 23, 20251.00 stars- APSOLUTELY THE WORST EXPERIENSE A HUNTER CAN HAVE!!!!!CALLED THE STORE AND VERIFIED THE WEB SITE AUG 28 2025- FOR A GARMIN GPS CHIP. DROVE TO THE STORE (1 HR DRIVE) TO PICK UP, WAITED OVER 25 MIN TO HAVE A VERY RUDE SALES MEN TELL ME THEY DO NOT HAVE ANY AND THAT THE SITE IS UPTODATE AND THAT THEY MUST HAVE SOLD ALL OF THEM IN 2 DAYS. SO FOLLOWING HIS REQUEST, I ORDERED AUG 30 2025 ON LINE, RECIEVED EMAIL CONGRATULATING ME ON MY ORDER THAT WOULD ARRIVE ON OR BEFOORE SEPT 10. I HAVE CALLLED 3 X TO INQUIRE ABOUT MY ORDER- EVER TIME THE LADY SAYS THEY WILL START AND INQUIRY AND GET BACK TO ME, NEVER HAPPENS, AS WHEN I CALL THEY SEE RECORD OF MY CALL BY NO FOLLOW UP. TONIGHT WAS OMG!!! I REQUESTED TO SPEAK TO A MANGER AS THIS IS REDICULOUS. THE LADY SAID NO ONE WAS AVAILABLE, I OFFERED TO WAIT ONLINE UNTILL THEY WERE AVAILABLE. TO MY SURPRISE- SHE HANG UP ON ME! CUSTOMER SERVICE AT ITS BEST- SAVE YOUR MONEY SHOP ELSE WHERE
Frequently Asked Questions About Bass Pro Shops
What type of store is Bass Pro Shops Ottawa and what can I expect inside?
Bass Pro Shops Ottawa is a large outdoor sporting goods store featuring hunting, fishing, and camping products. Inside, you can find museum-quality wildlife displays, a mountain replica, indoor archery range, and firearms counter.
Where is Bass Pro Shops Ottawa located?
It is located at 3065 Palladium Drive, Ottawa, ON, K2T 0N2, Canada.
What are the operating hours of Bass Pro Shops Ottawa?
The store is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 6:00 PM.
What payment options does Bass Pro Shops Ottawa accept?
They accept American Express, Cash, Mastercard, and Visa.
Does Bass Pro Shops Ottawa offer wheelchair accessible entrance and parking?
Yes, the store has wheelchair accessible entrances and parking available.
Can I order online and pick up my items at Bass Pro Shops Ottawa?
Yes, Bass Pro Shops Ottawa offers in-store shopping, in-store pickup, and curbside pickup options.
What other stores and restaurants are near Bass Pro Shops Ottawa?
Nearby places include Cabela's for sporting goods and archery, Firehouse Subs and Tim Hortons for food and drinks, and Sunglass Outfitters by Sunglass Hut for fashion accessories.
Is there a convenient place to grab coffee near Bass Pro Shops Ottawa?
Yes, nearby you can find Tim Hortons, Starbucks Canada, and VanHoutte_ottawa cafes for coffee and snacks.
Where can I eat if I visit Bass Pro Shops Ottawa and want a meal nearby?
You have several options including Firehouse Subs for sandwiches, McDonald's Canada for burgers, Chick-fil-A for chicken, and BeaverTails at Tanger Outlets for a sweet treat.
When was Bass Pro Shops Ottawa established?
Bass Pro Shops Ottawa was established in 2016.