Feedback on customer service is mixed; while some customers praised the helpfulness of staff, others reported rude or unhelpful experiences.
Pricing
Many customers found the prices to be high, with several expressing dissatisfaction over the perceived value for money.
Return Policy
Customers expressed frustration with the return policy, particularly regarding online purchases and in-store exchanges.
Product Quality
The quality of products received mixed reviews; while some customers appreciated the high quality, others reported issues with defects.
Store Selection
Customers noted a limited selection of sizes and styles in-store compared to online offerings, leading to disappointment.
PM
Peter Mavridis
Nov 4, 2025
1.0
To expensive
AF
Arabic for Fun
Sep 4, 2025
5.0
I’m very pleased with Yasmine. She is so kind and helpful.
MS
Myles S
Aug 23, 2025
1.0
EDIT: Well, it’s annoying to find out we drove an hour to do an exchange. Were told in store they don’t do exchanges for items purchased online - only to be told by LL Bean customer service that THEY DO allow online exchanges and returns in store.
Lazzyyyy staff. Do your job.
Emailed the address left in your response, but no response. Not surprised at this point.
Returned item by mail and they tried to charge me SHIPPING. Called customer service and told them about the situation at the Oakville store and they also informed me the stores should be doing exchanges and returns for online items.
Was refunded my $15 shipping and will legit never spend another dollar with this company again.
Original review:
Nice clean store, staff was nice. Great selection.
BUT
I hate stores that won’t do in store exchanges or returns on items you’ve purchased online.
The Gap does it as well, which is why I no longer shop there.
Love the stuff, but sadly won’t buy anything else there again unless this policy is changed.
JS
Jared Smith
Jul 23, 2025
4.0
Nicely merchandised large store. Prices are high but quality is good. Shop here frequently.
What products can I find at L.L.Bean in Oakville Place?
L.L.Bean offers men's and women's clothing, outerwear, outdoor equipment, Bean Boots, bags & travel items, and home goods.
Where is the L.L.Bean store located in Oakville?
The L.L.Bean store is located at Oakville Place, 240 Leighland Avenue, Unit #165, Oakville, ON L6H 3H6, Canada.
What are the store hours for L.L.Bean at Oakville Place?
L.L.Bean is open Monday to Friday from 10:00 to 20:00, Saturday from 10:00 to 18:00, and Sunday from 11:00 to 17:00.
How can I contact L.L.Bean Oakville Place?
You can contact the store by phone at +1 289-837-1152 or via email at Customerservice500@llbeancanada.com.
Does L.L.Bean Oakville Place have an online presence?
Yes, you can visit their website at https://www.llbean.ca/OakvillePlace.html or follow them on Facebook, Instagram (@llbean), and Twitter (@LLBean).
What is the primary focus or mission of L.L.Bean?
L.L.Bean designs products to make it easier for families to spend time outside together.
Which nearby stores can I visit along with L.L.Bean at Oakville Place?
Nearby stores include Shoppers Drug Mart, Dollarama, American Eagle Store, and Sport Chek, all conveniently located within Oakville Place.
Are there any nearby food or coffee options near L.L.Bean in Oakville Place?
Yes, you can visit Starbucks and Oliver & Bonacini Cafe Grill for coffee and dining near L.L.Bean in Oakville Place.
Can I combine a visit to L.L.Bean with other shopping at Oakville Place?
Absolutely, Oakville Place offers a variety of shops such as H&M, Bluenotes, Tip Top, and Bentleys, making it convenient for a full shopping experience.
What services are available near L.L.Bean to assist customers with technology or mobile needs?
Nearby, you can find tbooth wireless, Wirelesswave, and Gear 4 Tech for mobile phones, plans, and tech services.