L.L.Bean

3.7
194 reviews

About

Luggage StoreWomen's Clothing StoreCamping StoreMen's Clothing StoreClothing StoreClimbing Gear & EquipmentShoe StoreSportswear StoreChildren's Clothing StoreFishing Store
Welcome to the Outside. At L.L.Bean, we design products that make it easier for families of all kinds to spend time outside together.

Location

L.L.Bean
Oakville Place, Oakville, ON
L6H 3H6, Canada

Hours

Reviews

3.7
194 reviews
5 stars
83
4 stars
46
3 stars
21
2 stars
14
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness of staff, others reported rude or unhelpful experiences.

Pricing

Many customers found the prices to be high, with several expressing dissatisfaction over the perceived value for money.

Return Policy

Customers expressed frustration with the return policy, particularly regarding online purchases and in-store exchanges.

Product Quality

The quality of products received mixed reviews; while some customers appreciated the high quality, others reported issues with defects.

Store Selection

Customers noted a limited selection of sizes and styles in-store compared to online offerings, leading to disappointment.
  • PM
    Peter Mavridis
    Nov 4, 2025
    1.0
    To expensive
  • AF
    Arabic for Fun
    Sep 4, 2025
    5.0
    I’m very pleased with Yasmine. She is so kind and helpful.
  • MS
    Myles S
    Aug 23, 2025
    1.0
    EDIT: Well, it’s annoying to find out we drove an hour to do an exchange. Were told in store they don’t do exchanges for items purchased online - only to be told by LL Bean customer service that THEY DO allow online exchanges and returns in store. Lazzyyyy staff. Do your job. Emailed the address left in your response, but no response. Not surprised at this point. Returned item by mail and they tried to charge me SHIPPING. Called customer service and told them about the situation at the Oakville store and they also informed me the stores should be doing exchanges and returns for online items. Was refunded my $15 shipping and will legit never spend another dollar with this company again. Original review: Nice clean store, staff was nice. Great selection. BUT I hate stores that won’t do in store exchanges or returns on items you’ve purchased online. The Gap does it as well, which is why I no longer shop there. Love the stuff, but sadly won’t buy anything else there again unless this policy is changed.
  • JS
    Jared Smith
    Jul 23, 2025
    4.0
    Nicely merchandised large store. Prices are high but quality is good. Shop here frequently.

Frequently Asked Questions About L.L.Bean

What products can I find at L.L.Bean in Oakville Place?

L.L.Bean offers men's and women's clothing, outerwear, outdoor equipment, Bean Boots, bags & travel items, and home goods.

Where is the L.L.Bean store located in Oakville?

The L.L.Bean store is located at Oakville Place, 240 Leighland Avenue, Unit #165, Oakville, ON L6H 3H6, Canada.