DSW Designer Shoe Warehouse

4.1
186 reviews

About

Shoe Store

Details

  • Curbside pickupNot available

Location

DSW Designer Shoe Warehouse
310 North Service Road West, Oakville, ON
L6M 2R7, Canada

Hours

Reviews

4.1
186 reviews
5 stars
100
4 stars
43
3 stars
17
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rude interactions and poor support.

Product Selection

Customers appreciated the wide variety of shoes available, though some noted limited options for specific sizes.

Pricing Issues

Feedback indicated concerns over pricing, with some customers feeling prices were high or inconsistent with promotions.

Store Cleanliness

The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.

Return Policy

Several customers expressed dissatisfaction with the return policy and experiences related to returns.
  • HA
    Hadeel Abdeljaber
    Nov 9, 2025
    1.0
    Ordered the shoes online and the purchase was confirmed, I came to store for a pick up. They told me it was canceled although it was never canceled, just while I was at the store it got canceled. I would appreciate if they they simply said it’s out of stock or they could just update their website rather coming all the way for them to find it’s not available. Bad costumer service.
  • JA
    Julie A
    Nov 7, 2025
    1.0
    I tried to exchange an online order today with my online receipt and they needed my email proof of purchase as well. I was having trouble logging into my email at the store and they would not exchange for size and colour my son wanted. Extremely frustrating to deal with for an order I had then receipt for.
  • SL
    S. Lakheeram
    Nov 6, 2025
    4.0
    Not many small sizes. Clean store very spacious. Some reasonable deals available. The clearance rack prices we still high.
  • GB
    Gary Bizarria
    Oct 24, 2025
    1.0
    Horrible store to deal with. An online order that wasn't picked up was still charged to my credit card. when asked why, they said " the shoes were missing off the shelf so they assumed it was picked up" Wont ever do business with the store again.
  • SG
    Sherryl Goldwyn
    Oct 19, 2025
    5.0
    Not sure why people have reviewed negatively about this place and their staff.They are far from rude and hostile. I wasn't attended by just one but 2-3 at a time. The range, I agree wasn't much,but maybe that's because I went to pick up a pair of sandals in fall(not a very bright idea🥴!).None the less, had a good experience shopping here today.I will be back ,for sure.😁

Frequently Asked Questions About DSW Designer Shoe Warehouse

What are the operating hours of DSW Designer Shoe Warehouse in Oakville?

DSW Designer Shoe Warehouse in Oakville is open Monday to Friday from 9:30 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.

Where is DSW Designer Shoe Warehouse located in Oakville?

DSW Designer Shoe Warehouse is located at 310 North Service Road West, Oakville, ON, postal code L6M 2R7, Canada.