Mixed reviews on customer service; some praised helpful staff while others reported rude interactions and poor support.
Product Selection
Customers appreciated the wide variety of shoes available, though some noted limited options for specific sizes.
Pricing Issues
Feedback indicated concerns over pricing, with some customers feeling prices were high or inconsistent with promotions.
Store Cleanliness
The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.
Return Policy
Several customers expressed dissatisfaction with the return policy and experiences related to returns.
HA
Hadeel Abdeljaber
Nov 9, 2025
1.0
Ordered the shoes online and the purchase was confirmed, I came to store for a pick up. They told me it was canceled although it was never canceled, just while I was at the store it got canceled.
I would appreciate if they they simply said it’s out of stock or they could just update their website rather coming all the way for them to find it’s not available.
Bad costumer service.
JA
Julie A
Nov 7, 2025
1.0
I tried to exchange an online order today with my online receipt and they needed my email proof of purchase as well. I was having trouble logging into my email at the store and they would not exchange for size and colour my son wanted. Extremely frustrating to deal with for an order I had then receipt for.
SL
S. Lakheeram
Nov 6, 2025
4.0
Not many small sizes. Clean store very spacious. Some reasonable deals available. The clearance rack prices we still high.
GB
Gary Bizarria
Oct 24, 2025
1.0
Horrible store to deal with. An online order that wasn't picked up was still charged to my credit card. when asked why, they said " the shoes were missing off the shelf so they assumed it was picked up" Wont ever do business with the store again.
SG
Sherryl Goldwyn
Oct 19, 2025
5.0
Not sure why people have reviewed negatively about this place and their staff.They are far from rude and hostile. I wasn't attended by just one but 2-3 at a time. The range, I agree wasn't much,but maybe that's because I went to pick up a pair of sandals in fall(not a very bright idea🥴!).None the less, had a good experience shopping here today.I will be back ,for sure.😁
Frequently Asked Questions About DSW Designer Shoe Warehouse
What are the operating hours of DSW Designer Shoe Warehouse in Oakville?
DSW Designer Shoe Warehouse in Oakville is open Monday to Friday from 9:30 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Where is DSW Designer Shoe Warehouse located in Oakville?
DSW Designer Shoe Warehouse is located at 310 North Service Road West, Oakville, ON, postal code L6M 2R7, Canada.
Does DSW in Oakville offer in-store shopping and pickup options?
Yes, DSW Oakville offers in-store shopping and has in-store pickup available, but curbside pickup is not available.
Can I shop online for DSW Designer Shoe Warehouse?
Yes, you can shop online at DSW Designer Shoe Warehouse. They also have an iOS app available for download in Canada to browse and purchase shoes.
What types of products can I expect at DSW Designer Shoe Warehouse in Oakville?
DSW Designer Shoe Warehouse in Oakville is a shoe store specializing in a wide variety of designer shoes and footwear.
What other stores are located near DSW Designer Shoe Warehouse in Oakville?
Nearby you can find stores like Marshalls Canada for clothing and fashion accessories, Chapters bookstore, Penwood Furniture, Dollarama discount store, Toys"R"Us Canada, Pro Hockey Life for sporting goods, and more.
Are there dining options near DSW Designer Shoe Warehouse in Oakville?
Yes, nearby dining options include Royal Garden Oakville, a restaurant, Fat Bastard Burrito Co., a Mexican restaurant, and ELXR Juice Lab cafe.
What beauty and wellness services are close to DSW Oakville?
Close to DSW, you can find several beauty and wellness establishments such as SportClips Haircuts Dorval Oakville, MK Beauty Lounge, Nail and Beauty 1 Spot, Oakville Osteopath, and Bionic SportMed & Physiotherapy.
How can I contact DSW Designer Shoe Warehouse in Oakville?
You can contact DSW Designer Shoe Warehouse in Oakville by phone at +1 289-430-7242 or visit their Facebook page for more information.
What time zone is DSW Designer Shoe Warehouse in Oakville located in?
DSW Oakville is located in the America/Toronto time zone.