Business Details
About
Fashion Accessories StoreWatch StoreShoe StoreClothing StoreJewelry StoreOutlet Store
At the Michael Kors NIAGARA ON THE LAKE location in Niagara, ON, you can explore and shop the latest designer looks for women and men while experiencing exceptional customer service. Whether you are looking for a statement handbag, stylish watch or ready-to-wear fashion apparel or accessories, the NIAGARA ON THE LAKE store offers the latest looks as well as familiar favorites. We are conveniently located at 300 Taylor Road, Unit 753 in the Outlet Collection at Niagara.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.0
483 reviews
5 stars
251
4 stars
121
3 stars
41
2 stars
12
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Product Quality
Customers generally praised the quality of the products, particularly handbags and accessories.
Store Environment
The store environment was often described as unwelcoming, with staff appearing disengaged and unprofessional.
Pricing Issues
Several customers reported issues with pricing discrepancies and a lack of flexibility regarding discounts and bagging policies.
Inclusion Concerns
There were complaints about perceived bias and unwelcoming behavior towards customers of color.
- LSLove SharmaNov 8, 20255.0Amazing choice and so many varieties of bags.
- RDRosemary DOct 27, 20251.0BUYER BEWARE: This store states on their windows that their products are MADE IN ITALY. This is false advertising because if their products are MADE IN ITALY it would state on a purse, a wallet, etc., MADE IN ITALY but it does not. I was born in Italy and I know Italian products and the quality of Italian leather and Michael Kors does not have any Italian products. I can't believe that people are so gullible to believe all this false advertising and to pay the astronomical prices that this store charges for its cheap products. Customers, next time you are in this shop, look inside the purses or wallets and see if you can find that tag where it should say MADE IN ITALY. If it does not have this tag, then the products are NOT MADE IN ITALY. Open your eyes and educate yourselves. Also, customer service in this shop is the worse out of all the shops at this outlet mall. Why would anyone want to shop here? Take your business elsewhere!
- JCJ COct 18, 20251.0Purchased a lovely item from Michael Kors today and when about to pay at the checkout, the price was incorrect…the sales lady did amend the price after stating it “rang up incorrectly” but appeared to have no idea when told that I should have been granted the “Scanning Code of Practice” and been given a further $10 off as a result, stating “Oh, we don’t do that here”. Given she works in retail combined with fashion being highly competitive, she should have known what this legislated retail practice states and happily applied it, as I would have left respecting this store.
- RGRUJHAN GROVVEROct 16, 20251.0I recently visited the Michael Kors store and had a very disappointing experience. I purchased two bags worth over $200 for gifting purposes, and when I politely asked for two separate shopping bags, the staff responded rudely and with complete disregard for basic customer service. It’s shocking to see such behavior from a reputed brand like Michael Kors. If the staff cannot treat paying customers with respect, it completely ruins the shopping experience. I strongly advise others to think twice before visiting this store, as the service is far from what you’d expect from a premium brand. Michael Kors management should seriously look into this issue — customers deserve courtesy, not arrogance.
- NRNiti RujhanOct 16, 20251.0Really disappointed with my recent experience at Michael Kors. We purchased two purses and paid using two different cards, as they were meant to be gifts for different people back home. However, the staff packed both purses in a single bag. Even after clearly explaining our request and speaking to the supervisor, we were denied a separate cover bag. It’s surprising and frustrating that a premium brand like MK couldn’t simply provide an extra shopping bag. This small gesture could have made a big difference, but instead, it turned the experience into a disappointing one.
Frequently Asked Questions About Michael Kors Outlet
What kinds of products can I find at Michael Kors Outlet in Niagara?
You can shop for statement handbags, stylish watches, ready-to-wear fashion apparel, and accessories for both women and men at Michael Kors Outlet Niagara.
Where is the Michael Kors Outlet located in Niagara?
Michael Kors Outlet is located at 300 Taylor Road, Unit 753 in the Outlet Collection at Niagara, Niagara, ON, L0S1J0, Canada.
What are the Michael Kors Outlet Niagara's store hours?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 6:00 PM.
Do I need an appointment to shop at Michael Kors Outlet Niagara?
No, appointments are not required to shop at Michael Kors Outlet Niagara.
How can I contact the Michael Kors Outlet in Niagara?
You can reach Michael Kors Outlet Niagara by phone at +1 905-685-7808 or visit their website at https://www.michaelkors.ca.
Is Michael Kors Outlet Niagara part of a larger shopping center?
Yes, it is located within the Outlet Collection at Niagara shopping center, which offers many other retail options.
What other fashion stores are near Michael Kors Outlet Niagara?
Nearby fashion stores include Danier, Tommy Hilfiger, RW&CO., Banana Republic Factory, Kate Spade, Sirens, and DKNY, all located within close proximity to Michael Kors Outlet.
Are there any nearby stores for shoes and accessories near Michael Kors Outlet?
Yes, nearby stores for shoes and accessories include Browns Outlet, Browns Shoes, SoftMoc, Sunglass Hut, and Hour Passion Niagara Falls Outlet for jewelry and eyewear.
Can I combine a visit to Michael Kors Outlet with other shopping and services in the area?
Absolutely, the Outlet Collection at Niagara houses a variety of stores such as Calendar Club Canada for retail gifts, L’Occitane en Provence for cosmetics and beauty supplies, and many fashion and shoe stores, making it a convenient shopping destination.
Where can I find beauty and cosmetic stores near Michael Kors Outlet in Niagara?
Nearby beauty and cosmetic stores include L’Occitane en Provence, offering hair supply and beauty products for your convenience.