Tommy Hilfiger

4.3
488 reviews

About

Clothing Store
Celebrate the season with Tommy Hilfiger’s timeless holiday collection for men, women and kids. From cozy sweaters and wool coats to classic denim, knit hats and warm scarves, our cold-weather essentials deliver comfort and style for every festive occasion. Signature prints like Tartan and Fair Isle add a heritage-inspired twist to your holiday wardrobe — perfect for family gatherings, gift-giving and fireside lounging. Whether you're dressing up for a night out or bundling up for a snowy stroll, our iconic pieces blend warmth, versatility and American cool. Discover looks designed to shine — wherever the holidays take you.

Location

Tommy Hilfiger
300 Taylor Road, Niagara-on-the-Lake, ON
L0S 1J0, Canada

Hours

Reviews

4.3
488 reviews
5 stars
283
4 stars
128
3 stars
42
2 stars
4
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff while others reported rudeness and unprofessional behavior.

Product Quality

Generally positive feedback on the quality of clothing, with many customers appreciating the brand's offerings.

Pricing and Discounts

Customers noted good deals and discounts, although some felt prices were high for an outlet.

Store Organization

Feedback indicated issues with store organization and cleanliness, with some customers mentioning disorganization.

Checkout Experience

Several customers experienced long wait times at checkout, leading to frustration.
  • SS
    Sunaina Saxena
    2 days ago
    5.0
    Jessica was absolutely amazing! Left a long lasting impression as her customer service skills are above and beyond. She was very knowledgeable about the products and locations plus she was so pleasant. She also helped me make the best choices with sizes and styles while shopping for my boyfriend! I would go back to this location and if Jessica was there, I would go back to her for assistance while shopping, thats how amazing she is! Also her entire get up from top to bottom including shoes was appealing - she has good taste! Kudos to Jessica!
  • CH
    Colton Hess
    3 days ago
    5.0
    Johnny was amazing at helping me find the items I needed. Thank you very much!
  • AA
    Abhishek Bhati (Abhishek)
    6 days ago
    1.0
    I had one of the most disappointing shopping experiences at the Tommy Hilfiger outlet in Niagara. It is absolutely unacceptable that they are charging higher prices at the outlet store compared to their own online website. Outlet stores are supposed to offer better deals, not inflated prices that make customers feel cheated. When I checked the same items online, the prices were noticeably lower. Yet, the staff at the outlet had no proper explanation and simply shrugged it off. This is extremely unfair, misleading, and borderline dishonest. How can a brand as big as Tommy Hilfiger justify such inconsistent and inflated pricing? I expected transparency and fair pricing, but instead, I walked out feeling frustrated and taken advantage of. Tommy Hilfiger needs to fix this deceptive practice immediately. I won’t be returning to this outlet, and I definitely won’t recommend it to anyone.
  • RT
    Rezwan Tanvin
    6 days ago
    5.0
    B, you are a superstar. Me and my family went to this store and wanted to buy something matching for the three of us. We had a hard time and asked one of the staff, they referred us to the most amazing staff member we have ever seen. Here name is B. She went out of her way to bring several options to the fitting room and made us feel so valuable. She really knows how to treat human beings and what a great taste in fashion. She knew what I would look good in before I did. Found us exactly what we were looking for. We left very satisfied and spent over $900 at the store by the end of it all. B deserves a raise and recognition for this.
  • AS
    Aili Su
    Oct 14, 2025
    3.0
    Took me a long time to finally find something I like, the staff was very patient and helpful but the size that fit me was the last one and it had a little flaw, when asked if a discount could be given, the manager declined. Normally when that happens, even a 5% gesture can make customers happy and it's only like 2-3 dollars. Hope they'll improve customer satisfaction.

Frequently Asked Questions About Tommy Hilfiger

What is the address of the Tommy Hilfiger store in Niagara-on-the-Lake?

The Tommy Hilfiger store is located at 300 Taylor Road, Suite #A4, Niagara-on-the-Lake, ON, L0S 1J0, Canada.

What are the opening hours of Tommy Hilfiger in Niagara-on-the-Lake?

The store is open Monday to Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 6:00 PM.