kate spade new york is all about joy and modern sophistication. That's why we're the ultimate destination for purses, work totes, bucket bags, shoulder bags (and more!) that inject chic, polished ease into your everyday style. Our stores provide a luxury retail experience, offering unique styling and personal shopping. Drop in to see and shop the latest, from handbags to wallets, shoes, earrings and more. Visit us at 300 Taylor Road, Niagara-On-The-Lake, ON L0S 1J0, or contact us at (905) 322-0333.
Frequently Asked Questions About Kate Spade Outlet
Does the Niagara on The Lake location accept online returns?
Items purchased on Katespade.com may be returned or exchanged at a Kate Spade New York specialty shop (excluding airport and department stores).
Does the Niagara on The Lake location accept online exchanges?
If you would like to exchange an item, you may do so free of charge within 30 days of receipt. All items are eligible for exchange in any Kate Spade New York specialty shop. Exchanges for select handbags, shoes, wallets and clothing items may be initiated online.
Does the Niagara on The Lake location offer price adjustments?
Items purchased at full price, that are still in stock, are eligible for a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase.
Final sale or items purchased using a promotion code or other discount aren't eligible for a price adjustment. See the specific promotion terms and conditions details.
For in-store purchases, please take your original receipt in to the store within 7 days of the original purchase date.
Does the Niagara on The Lake location offer warranty returns?
For all manufacturing defects, we invite you to bring your item back to one of our shops. If you do not have a shop near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include:
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• Style number (can be found on the white tag inside the product)<br/>
• Photos of the item clearly showing the problem<br/>
• A copy of the proof of purchase (original receipt, gift receipt, or online order number)
How do I pick up my BOPIS (buy online pickup in store) order?
• When can I pick up my purchase?<br/>
You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your order will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.<br/>
• What information do I need to pick up my order?<br/>
A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.<br/>
• Where do I go when I arrive ?<br/>
Let any available associate know you are picking up an order and your items will be brought to the checkout counter, where your purchase can be completed.<br/>
• How long will the store hold my order for?<br/>
You have up to 48 hours to pick up your order. You can reach out to the store directly if you need to request an extension.<br/>
• I can't pickup my order right away. Can I request an extension?<br/>
Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can't make it at all, our team can offer you other delivery options.<br/>
• How can I cancel or return my order?<br/>
If you would like to cancel or return your order, please refer to our return policy.
Do you accept Klarna in store?
You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.
What types of products does Kate Spade Outlet in Niagara-On-The-Lake offer?
Kate Spade Outlet offers purses, work totes, bucket bags, shoulder bags, handbags, wallets, shoes, earrings, and more, providing a luxury retail experience.
Where is Kate Spade Outlet located and how can I contact them?
The Kate Spade Outlet is located at 300 Taylor Road, Suite 759, Niagara-On-The-Lake, ON L0S 1J0. You can contact them at (905) 322-0333 or via email at onthelake@katespade.com.
What are the store hours for Kate Spade Outlet in Niagara-On-The-Lake?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM. Holiday hours vary and may include earlier opening or closing times.
Does Kate Spade Outlet accept online returns and exchanges at the Niagara-On-The-Lake location?
Yes, items purchased online at Katespade.com can be returned or exchanged in the Niagara-On-The-Lake store, excluding airport and department stores. Exchanges can be done free of charge within 30 days.
Can I pick up an online order at the Kate Spade Outlet in Niagara-On-The-Lake?
Yes, buy online pickup in store (BOPIS) is available. You will receive an email when your order is ready, typically within three hours. You have up to 48 hours to pick it up, and extensions can be requested.
Does the Kate Spade Outlet offer price adjustments on items?
Items purchased at full price and still in stock are eligible for a one-time price adjustment if marked down within 7 days of purchase. Final sale items and purchases using promotions are not eligible.
What payment options are accepted at Kate Spade Outlet, specifically regarding Klarna?
You can set up Apple Pay or Google Pay for the Klarna digital credit card via the Klarna app. Stores accepting Apple Pay or Google Pay will treat Klarna payments like any other contactless payment.
Are there other fashion stores near Kate Spade Outlet in Niagara-On-The-Lake that customers can visit?
Yes, nearby fashion stores include Melanie Lyne, ONeill, Bikini Village, DKNY, BOSS Outlet, Hugo Boss, Levi's, Michael Hill, SoftMoc, ECCO, The Shoe Company, GUESS Factory, and Eddie Bauer Outlet offering a wide variety of clothing, footwear, and accessories.
What nearby shopping options do customers have for shoes and accessories when visiting Kate Spade Outlet?
Nearby shoe and accessory stores include SoftMoc, ECCO, The Shoe Company, and Michael Hill, providing a variety of styles to complement your purchases at Kate Spade Outlet.
Are there any landmarks or places of interest near Kate Spade Outlet in Niagara-On-The-Lake that visitors might explore?
Yes, the historic Niagara-on-the-Lake area itself is a landmark and public service location, known for its charm and nearby lake, making it a great place to visit before or after shopping.