Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude behavior and poor service experiences.
Store Selection
The store offers a wide variety of shoes and brands, but some customers noted limited availability of certain sizes and styles.
Cleanliness Issues
Several reviews highlighted concerns about the cleanliness of the store, particularly the restrooms, which were described as unsatisfactory.
Pricing and Deals
Customers appreciated the clearance prices and discounts available, although some felt that prices have been increasing and were not always competitive.
BG
Betze Graze
2 days ago
5.0
We had a wonderful experience at DSW thanks to Ingrid. She was incredibly patient, kind, and attentive while helping our 7-year-old daughter find the perfect winter boots. Ingrid took the time to make sure the boots fit properly and that our daughter felt comfortable and happy with her choice. Her friendly attitude and genuine care made the whole process easy and enjoyable. Outstanding customer service—we truly appreciate her help! She deserves recognition for going beyond normal customer expectations. I wish her the best in her career.
FF
Fey
4 days ago
4.0
It's a bigger DSW location... when I went they didn't had much size options but you can order online with then cashier...
JM
Jasmine Misra
5 days ago
1.0
This stores is so un friendly. No sales helper comes . Their washroom is so dirty. Sink is all black from sides . Also, sink was clogged .
TK
Tahir Maqbool Ahmed Khuwaja
Dec 27, 2025
5.0
Great store for clearance and liquidation shoe shopping. Many shoes are usually 20-50% off from original prices. Easy return policies as well and also price matches with the Shoe Co (which is their sister store).
FG
Fatima Gurney
Dec 13, 2025
3.0
Good selection of shoes, great prices and well laid out store. Staff are generally helpful. Today I approached a sales clerk about the poor state of the ladies washroom. She informed me that they deal with the bathroom at the end of the day. I told her that that’s not acceptable and left without any purchase. If you are going to have a bathroom for customers, the least you can do is keep it clean. Very disappointing
Frequently Asked Questions About DSW Designer Shoe Warehouse
Where is DSW Designer Shoe Warehouse located?
DSW Designer Shoe Warehouse is located at 5930 Rodeo Drive, Heartland Centre, Mississauga, ON, L5R 3S9, Canada.
What are the operating hours of DSW Designer Shoe Warehouse?
DSW Designer Shoe Warehouse is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does DSW Designer Shoe Warehouse offer curbside pickup service?
Yes, DSW Designer Shoe Warehouse offers curbside pickup service for customer convenience.
Can I shop inside the DSW Designer Shoe Warehouse store?
Yes, in-store shopping is available at DSW Designer Shoe Warehouse.
How can I contact DSW Designer Shoe Warehouse?
You can contact DSW Designer Shoe Warehouse by phone at +1 905-712-4141 or visit their website at https://stores.dsw.ca/on/mississauga/5930-rodeo-drive.
Does DSW Designer Shoe Warehouse have a Facebook page?
Yes, you can follow DSW Designer Shoe Warehouse on Facebook at https://www.facebook.com/776120275868398.
What is a nearby popular store where I can continue shopping after visiting DSW Designer Shoe Warehouse?
After visiting DSW Designer Shoe Warehouse, you can shop at nearby Costco, a wholesale and grocery store also located in Heartland Centre.
Are there any nearby dining options close to DSW Designer Shoe Warehouse?
Yes, Panera Bread, a cafe and bakery, is located nearby and makes a great spot for a meal or snack before or after your shoe shopping.
What nearby stores offer additional fashion and clothing options in Heartland Centre?
Nearby fashion and clothing stores include Banana Republic Factory, Mark's, Gap Factory, and American Eagle, providing a variety of styles to explore.
Are there any nearby services for beauty and wellness near DSW Designer Shoe Warehouse?
Yes, The Sundance Sauna Store Mississauga and Hair Revolution by Anita are nearby, offering spa and beauty services to complement your shopping trip.